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November 2023 by Michael Tovrea
Awesome customer service. Fixed the issue in no time.
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October 2023 by Evan Welch
Mason helped me out tremendously. He helped me get switched over to my iPhone 15 & was informative throughout the whole process. Good dude, with great customer service skills! Thank you.
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December 2022 by Leah O'Hara
Pedro is amazing. So patient and got my phone working. Clean office, great deals and wonderful customer service. Thank you
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December 2022 by A E (Polity)
To start with, he slammed my account (wireless industry jargon for screwing someone over). With features I explicitly said I don’t want. Then he manages to mess up my business line so bad, I had to call customer care and spend nearly 5 hours to get this simple issue resolved. His name is Pedro or something. Absolutely the worst service I’ve ever had.
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December 2022 by A E
To start with, he slammed my account (wireless industry jargon for screwing someone over). With features I explicitly said I don’t want. Then he manages to mess up my business line so bad, I had to call customer care and spend nearly 5 hours to get this simple issue resolved. His name is Pedro or something. Absolutely the worst service I’ve ever had.
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August 2022 by Gabe Hitzman
Pedro helped us out today. He remained calm and respectful as the store become a little crowded and while he was facing disrespectful remarks from some inpatient ladies. Pedro had first class customer service.
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August 2022 by Parker Richardson
Pedro was amazing he helped us with everything we needed even though the store was fairly busy and kept his cool even though some customers were being very rude to him
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May 2022 by Patricia Hryniewicki
Whoever is managing this store needs to learn better management skills! Should not treat your employee the way you do! Its embarrassing and you are boss, act like one! Be accountable for your mouth and your actions to employees!
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April 2022 by Joseph Finan
Jack was great today assisted with all our phone transfer and setup my Bluetooth I recommend coming to see jack
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March 2022 by Waltz
Gabrielle was outstanding! She went above and beyond expectations with her professional expertise and her extra personal kindness. Great job!
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March 2022 by Kenneth Scott Nugent
Jack was AWESOME! replacing a lost phone and he helped me set it up all the way through some of the Apple nuances, which can be a struggle. 6 Stars!
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February 2022 by Fairfield County Sports Network
Jack walked us step by step through the process of transferring our info from old phone to new phone. Pleasant and patient! Now if he will only move to Ohio so he could be our Verizon rep all the time!
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February 2022 by Ty Wright
Worst place I've ever been to. Came in to upgrade my phone while on vacation here for a week. They said they'd have to order the phone but it takes no more than 2 days and they'll call as soon as it comes in. I made sure twice with the rep that it'd be in fact 2 days as I was leaving in 4. She said yes it will be here Tuesday. Tuesday came and went, no phone call. I go in Wednesday, she said ups already came and they must have overlooked it. So now I have to extend my leaving time to Thursday afternoon. In the meantime I call ups to find out what the deal was and was told the package needed to be signed for and nobody was there and the store was locked. Then I get a notification from ups that it has been delivered Thursday morning. Was I called? Absolutely not. So I go in at 2:30, waiting to see if they'd actually call which they did not. Now I'm here and the store is locked with an employee just chillin at the counter shaking her head no at me!? I would 100% cancel this order but verizon would charge me a $50 restocking fee. So now I have to sit outside and just wait for this employee to decide its time to work again so I can finish this whole nightmare and get back to GA where I SHOULD have done this to begin with! Please don't go to this store. It almost feels like it's a big prank that's not as entertaining as they might think it is.
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December 2021 by Clark Lee
I am in Destin for vacation and had a need for a charger in an emergency. Gabriel Black was attentive and since we are here for a few days, made sure the charger worked before I left. Great attention to service and would definitely recommend stopping by if you need anything for your cellular needs ? ?
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December 2021 by Jose Saldana
Jamie is an awesome employee. You're lucky to have her working with you. I have been in the service business for almost 5 decades and currently am a manager. She goes above and beyond her job. Will shop there again.!
