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December 2023 by Ben Boutwell
Barbara was awesome!! Thank you!
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September 2023 by MIlton S.
I really like my local Williams Sonoma store.Their classes are great, as is their staff.For example, I attended their Know Your Knife class and learned a lot."A kitchen without a knife is not a kitchen."~Masaharu Morimoto
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July 2023 by Tiqua O.
Over all good quality products just make sure you properly sanitize your items, after what I witnessed it really was a eye opening reminder to always wash items you buy , that's all I will say .
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June 2023 by Renee Marshall
We purchased our Wustof Classic Ikon knives from Williams Sonoma with the expectation that we would receive great customer service.We took 3 of them to be sharpened on May 11th. We were told the only person in the store who did the sharpening was on vacation and they wouldn't be ready until Tues, May 16th.I called on Monday May 15th to see if they were possibly ready early because I was in the area. The person who answered the phone rudely told me she was the knife sharpener and she just back from vacation and she would let me know when they were ready.I called back to the store on Sunday May 21st and was told no one had looked at them yet. I don't understand how something that should take 30 minutes (per the store manager) couldn't be completed in 1 1/2 weeks. I drove to the store to retrieve my unsharpened knives. I will take the knives and my business elsewhere.
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April 2023 by Diane Nelson
Beautiful store, well stocked . No interaction with staff
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March 2023 by Charles W.
I shopped this store several times. The staff was awesome every time. They was prompt to assist and if I said I was just browsing they allowed me to do so. If I had a question they answered it. As for anyone that is looking for public restrooms... almost no retail stores have them, so don't complain or give negative reviews due to this. I have recommended this store to many people and they had a wonderful experience there as well.
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March 2023 by David Floyd
These people are very knowledgeable about what they're selling because they also use what they sell.
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February 2023 by D K
I purchased olive oil that turned out to be bitter tasting. When I asked about returning or exchanging the item, I was told food items that had been opened cannot be returned or exchanged. Very disappointed with Williams Sonoma’s return policy on food items. It seems to discourage people from trying things out.
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January 2023 by Tyler S.
Terrible Service! Cranky old manager who says she's been there 10 years refused to price match a coffee machine to save a measly $50. Time to retire old hag.
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January 2023 by Laurie Watson McKay
Helpful staff but exchanging stuff that came broken when shipped to our house had to get shipped again!
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January 2023 by LESLIE KINKEAD
Beautiful housewares and wonderful staff. So helpful too
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January 2023 by Jonathan Beatty
This place had a lot of nice things. I particularly enjoyed looking at the Finex cast iron.
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January 2023 by Dawn Cantrell
Great little store. Lots to look at
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January 2023 by Kathaleena Valdez - Jackson
Who doesn't love this place! Had an older woman help us she was amazing! So helpful & knowledgeable about the espresso machines. She even showed us pictures of her coffee kitchen with the same expresso machine that I wanted to buy and I did buy it thanks to her.
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January 2023 by john mckeown
Passed thru today found I could have been served well. Employees seemed eager to help. Asked by several and offered many things.
