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August 2023 by Jeanmarie Ariola
Ok, so I read the reviews and I just say there are a lot of phony reviews on this company meant to increase their star review. First off Luz is the worst manager you will ever meet. The level of disrespect they have for their customers is so high it’s not even funny. Their quality is by far terrible. From paint color off to broken parts consistently. Anyone who does business with them knows this. Doing business with them will only ruin your business as their return policy is by far the worst. They will have you waiting months for parts and give you a hard time when they forget you had parts on order. When I read the other reviews it was clear they used a lot of their employees to write them. This company is a bad company to do business with both as a vendor or as a customer. I could write a book on my experience and by the bad reviews written, that is the only truth. Do not buy their products. You will regret it.
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August 2023 by Vincent Serio
One word describes it all “terrible” . Chinese made, formaldehyde in their products. Bad quality , poor customer service, need I say more. Even just looking at this companies products is a waste of time. Buying is a big mistake.
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August 2022 by Anthony C
The negative reviews written are correct. Acme doesn't treat their customers right. They don't stand behind their products. A damaged item could take months to get a replacement and thats even if you get a replacement. The management is probably the worst you have ever seen in a business. One reviewer hit it on the nose, it will take you an hour or more just to get your paperwork even if its one item. Your then wait another hour to pick it up. To add to the misery , the head sales manager is a joke. Extremely disrespectful and will constantly lie about your orders or interaction. You must video all occurrences with this person. Corporate doesn't care. Don’t bother contacting the non existent department of games. Yes the large percentage of their stuff is made in china and guess what, from toxic chemicals clearly stated on the box to poorly assembles items. I would like to say you get what you pay for but that is not the case here. Over priced. They also compete with their own wholesale vendors by selling direct on Amazon which in the wholesale business its a dirty practice. The management will trash talk you in other languages assuming you don't speak them. This business works out of a small hole in the wall in Miami. Forget calling the phone number. Its like calling AT&T and staying on hold for 30 plus minutes. As a past vendor who has seen the quality problems, i wouldn't recommend purchasing any acme products. Cracked pieces , paint that is off pallet in their sets, yellowed paint jobs. Miss drilled drawers. Cracked thin wood if you’re lucky to even find wood. A lot of pealed leather, mdf that will fall apart. Constant unhappy customers from retail clients to vendors. Buyer beware
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February 2022 by yavuz karagoz
Luz was absolutely wonderful. She was friendly, knowledgeable, and professional. Then you for helping me choosing best displays for my store.
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February 2022 by Home Modern
Amazing products, great team always willing to assist and make the experience easy. Luz it's phenomenal, always a step ahead, she has a great team, very professional ?
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February 2022 by Ionut Murar
I have been a client more then 10 years, by far the best furniture services and products in south Florida and not only, large diversity of products and designs, overall best of all. Amazing team under Luz and Priscilla guidance, I love doing business here. Thank you for being here for us and helps us trive in this industry. Keep it up, cheers ?
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February 2022 by Obed Rivera
Been a customer from Acme over 10 years and I'm very satisfied with the quality and the customer service. Luz ( the manager ) is very helpful when it comes to resolve any issues. Looking forward to continuing doing bussiness.
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February 2022 by Billie Gray
Beautiful furniture and nice staff.
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February 2022 by Eduardo Vargas
I have purchased several items from Acme and every time we have always been satisfied with their product and service. We highly recommend them especially because of their amazing customer service.
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February 2022 by Daniel M
Best furniture distributors in South Florida, amazing, great people working to help always to make it a better experience for dealers. Thank you!
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January 2022 by P P.
Beautiful furniture! Nice service!
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January 2022 by Anthony Ciulla
The negative reviews written are correct. Acme doesn't treat their customers right. They don't stand behind their products. A damaged item could take months to get a replacement and thats even if you get a replacement. The management is probably the worst you have ever seen in a business. One reviewer hit it on the nose, it will take you an hour or more just to get your paperwork even if its one item. Your then wait another hour to pick it up. To add to the misery , the head sales manager is a joke. Extremely disrespectful and will constantly lie about your orders or interaction. You must video all occurrences with this person. Corporate doesn't care. Don’t bother contacting the non existent department of games. Yes the large percentage of their stuff is made in china and guess what, from toxic chemicals clearly stated on the box to poorly assembles items. I would like to say you get what you pay for but that is not the case here. Over priced. They also compete with their own wholesale vendors by selling direct on Amazon which in the wholesale business its a dirty practice. The management will trash talk you in other languages assuming you don't speak them. This business works out of a small hole in the wall in Miami. Forget calling the phone number. Its like calling AT&T and staying on hold for 30 plus minutes. As a past vendor who has seen the quality problems, i wouldn't recommend purchasing any acme products. Cracked pieces , paint that is off pallet in their sets, yellowed paint jobs. Miss drilled drawers. Cracked thin wood if you’re lucky to even find wood. A lot of pealed leather, mdf that will fall apart. Constant unhappy customers from retail clients to vendors. Buyer beware
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December 2021 by nirsa garcia
Very bad costumer service,they do not respect the driver's,if you go to this place,go early because the dispatcher takes 30 to 40 minutes to place your order and also has no education,they serve you behind closed doors as if you werea dog
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July 2020 by Alberto Gómez
They have some amazing stuff and some the same as other distributors. But if you are a little short of time dont come here, they take forever to process your order and then in the dispatch area another hour. The other distributors are more efficient in this matter.
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March 2019 by Chris Gonzalez
Great furniture, good customer service
