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January 2024 by vanessa blanco
I think the goal of this branch is to do not help people. Is crazy.
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November 2023 by Jack Limoza
This branch might as well be closed. Walked in for help with opening a new checking account. Needless to say the branch was empty but rep insisted that we schedule an appointment online.
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October 2023 by G M
This branch might as well be closed. Walked in for help with opening a new checking account. Needless to say the branch was empty but rep insisted that we schedule an appointment online.
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June 2023 by Rene Carcamo
This place is terrible no tellers, people sitting around doing nothing, no customers the tellers are in the back weirdest bank I have ever been to.
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April 2023 by K M
A bank…with no teller… with no coins. Yup, you heard right: A BANK. It’s a joke is what it is. Makes me question being a Chase customer after this buffoonery.
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August 2022 by Nancy F.
Be careful, when offered a balance transfer promotion. I was clearly a victim of a "Bait and Switch" scheme. While attending other banking needs, the Bank Rep clearly stated they were offering a "Zero" balance transfer credit card, with "NO TRANSFER FEES". So much for my expectation of honest banking practice for a customer of 20 years+!!!! After receiving the promotion-I was advised the Maximum transfer amount allowed is $15,000 (which I was advised I had been approved for far more) and there was in fact a 3% transfer fee- higher than other offers I had received at other financial institutes. Be careful in reading the disclosure when applying for a balance transfer offer-due to their banking staff being deceptive in the application process. I guess it's time for me to do my banking elsewhere!!!!!!!
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August 2022 by Abdulmajeed Alqassem
The best bank ever! Many thanks to Mr.Diego!
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July 2022 by Ryan Saladeen
Very poor service. Walked in to the office, absolutely no customers inside, asked for walk in service and was told they do not take walk in customers and that the next availability would be next week to schedule an appointment. The employees are just sitting there, on Google, not doing anything at all. Wish I had that kind of job where you do nothing all day but still get paid.
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April 2022 by Javier Pestana
Came in to deposit a check for rent. Asked the associate how long it would take to become available because if not I would cash it due to urgency. She said 2-3 days and once deposited surprise surprise I won’t have the money for 10 days absolutely ridiculous lack of knowledge from the associate. Yoli Valdivia tried to help and fix the associates blunder but it was too late, and the associate ran off to somewhere in the back.
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February 2022 by Jesus L.
This bank has the worst customer service. On top of that it doesn't matter what time of day you call, nobody answers the phone.
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December 2021 by Nicky Myco
Paula from the branch went above and beyond to assist me after all the reps at the 800 number kept turning me away and stating the could not provide a payoff statement I needed to sell my property. Was extremely stressful but she saved the day. Kudos. Chase needs more staff like her!!!
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November 2021 by Kevin Thornton
Why even have a branch there? An empty lot would be more useful.
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October 2021 by Carlos Martinez
Terrible and poor customer service! No workers no tellers Terrible
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October 2021 by Alexis Rios
Waited 40 mins after I was told I was going to be help for them to come back and leave me just waiting and waiting and only 2 employees at the whole branch that went to chat in the back for 25 out of those 40 mins. I had to leave. Horrible service since they change the way the branch looks.
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September 2021 by Sam D
No teller...