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November 2023 by Jorge J.
Great company to work withGood parking and great customer service
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October 2021 by carlos mogollon
Worst customer service experience everNo respect
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June 2021 by Keith Farinha
I never had such a bad time working with coaster in California or NJ, this FL warehouse has horrible customer service! On top of that there are hardly any items in stock but i have to wait WEEKS before i can pick up a order.
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June 2021 by robert allen
Worst Customer service ever..Unprofessional, lack of of orders info,..They won't answer your questions, employees working in that branch has no respect for customers.. the wait time is ridiculous & when you finally reached someone, they placed you on hold & forget you even there...
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May 2021 by omar benitez vasquez
Terrible, mediocre company.Always lazy people working there.We retail stores would love to have more options of providers where we could get furniture, where our time is considered and where we are respected as costumers. They are just an option and no a first choice for many stores. Someone should start a new business like this and trust me, they would make money since there isn’t to much vendors option in Miami area. When that happens, I guess the they will wake up and make the things right.
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February 2021 by Bren Skeffington
Excellent prices!!!Excellent furniture!!!Excellent customer service!!!
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January 2021 by George Spelman
Very fast accurate service
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January 2021 by Lucky7xc Gh
Bad Company
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October 2020 by Adriel Del Rio
I do not recommend it to anyone, I have many bad experiences in this place. Nobody works in the warehouse, you have to wait up to 4 or 5 hours for me to deliver your orders. when you're supposed to be within an hour to pick them up. This place is a mess. It's like I don't have a boss.
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May 2020 by Anthony Ciulla
Product is great when it’s in stock of course, their back order system needs a lot of work. They should take lessons from Acme Furniture on this. This facility has bad use of their time. I would consider this in my top 10 of inefficiently run companies I have ever done business with. They are understaffed in the shipping department and therefor vendors constantly waste their time during pickup. Constant games with the hours and policies. Maybe one day they will get it on point but not today and not at this time. If you’re a customer buying from a vendor of theirs , you are all set . If you are a vendor reselling , well , your pretty much going to have to put up with it. The owner of Coaster is super nice and a good guy. The upper management in the corporate office are pleasant to do business with, however they really need to evaluate these spots that are issues here in Miami.
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January 2020 by Parsha Davis
Great place and great people
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December 2019 by Alberto Gómez
Pretty amazing all kind of stuff here to buy for companies. They always have good times of restocking compared to other companies. The con I saw was if you are an small company and you dont buy too much stuff you have to wait till the big ones gets their stuff, I dont see it like a fair game to the small ones, but usually it's like that everywhere. I surely recommend this distributor to all furniture companies small or big ones.
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September 2019 by Chris Gonzalez
Good furniture
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April 2019 by Daniela Ramos
Horrible customer service. Staff does not acknowledge how long their customers are put to wait to pick up their orders. They not give you a wait time estimate. The staff talk amongst themselves instead of working, and getting customers orders in a timely manner. Very upset with my experience. If I could give this place zero stars I would.
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March 2019 by Braxx Bravo
Horrible customer service.
