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April 2024 by Toni Anthony
The Hispanic woman that works the drive thru window early in the mornings has an attitude problem. I’ve gone there multiple times and any time I ask for something extra instead of just telling me it’ll be extra and I simply pay the difference, she has to have an attitude about it…
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April 2024 by Rafael Consuegra
Today i buy the new energy berry burst drink that come with Sparkling water,so this employee put regular water on the drink very bad taste this people in this place are the worst They treat you badly as they were giving you food for free …
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March 2024 by Pelth
Not sure if he works here anymore, BUT the gay black guy was SO rude and condescending when I asked for something he forgot to put in my order. I didn't get his name, sorry you get paid $9 an hour but that's not my problem, aggot.
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March 2024 by Johan Barrientos
Very unpleasant place, rushed through my order and they kept saying " is that all " i would've orded a lot more but food but such a very bad experience. Manager was being rude was like now hes going to check his order.
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March 2024 by Shanna Turner
Great customer service
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March 2024 by ernest bennett
I went inside to ask 2 coffe cup covers And the manager who doesn't speak not a lick of english. Tell me I have to pay 63 cand she told me that she was not going to give me the covers that I asked for the service was horrible, the manners of the manager and the staff was terrible. I will never go inside that Dunkin' Donuts again.
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February 2024 by Ashley Johnson
Malik had great customer service in the drive thru ! Speedy service and very efficient and thoughtful in regards to the customers particular order , would recommend this location and visit again !
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October 2023 by Seon B.
The service is terrible every time I go inside to try to order something. The girls wait way too long to acknowledge you. Then when she finally comes to get my order, she just stares at me, instead of asking how can I help you or Hello what can I get for you today, etc.. Terrible customer service. I will never go back to this Dunkin' Donuts store again.
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August 2023 by Tip B
It's 6 years later and not too much has changed. Went this morning and ordered plain bagel bites. I was definitely give. Everything bagel bites that were so stale that the cream cheese inside was dried out, hard and gummy. When I went to return, the people behind the counter tried to communicate with me in Spanish, which I did not understand. I did eventually receive a refund but what a not so nice start to my Friday.Original: The lady in the driveway was extremely rude. She looked like a manager. The app was glitchy and kept shutting down. She slammed my drink down and walked away. The other manager told me to park and come in when the app was app. I think not after the way I was treated! Rude! Impatient! And mean!!
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August 2023 by Gena Cruz
One of the worst Dunkin’s in terms of service. There is no sense of urgency to the customer, they got my order wrong few times, missed to give me something from my order, or the item is completely unavailable when i go to pick up. Even with pickup I had long wait (10+ minutes) for a simple order. Not likely to choose this location on a regular basis. Gave it a try on few occasions and was disappointed almost every time.
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August 2023 by Steven Gill
Save yourself the aggravation and go to a different store. I waited over a half an hour for a bagel and a coffee, and when I got the food, the bagel was supposed to be toasted and it was not. It was ice, cold, they forgot the cream cheese, and it was supposed to be an everything bagel, and it had in total about two seeds on it. Obviously, I threw it in the trash. The coffee was made wrong. I ordered cream and sugar and it was black. I wasted my whole lunch break in here. I just have to throw out my lunch. They have a 1.5 star rating on Yelp so obviously, this is a problem that has been for quite some time. I guess the owners just don’t care. Every worker at the store should be fired because they clearly can’t do the simplest of tasks. It’s not even like they were busy. They had like two people in the store. Aside from that it took the lady at the register about 12 minutes to go through the two people that were in front of me. Absolutely pathetic.
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May 2023 by Temetito El goldo
Bro, worst dunkin donuts ever. The cashier was throwing out the donuts in our face when we were ordering them and when we told her, she didnt care for one bit. We came in like 30-40 minutes before they were close.
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April 2023 by Kay’s Space
Pardon the description, didn’t get a chance to get a name. The black lady with a very small fro very curly who worked on 3/29/23 at 4:35PM shift. What a complete miserable low life human. I used the drive through to pickup a doordash order because it’s pouring raining!! Literally raining cats and dogs. I showed her my mobile device to show her the order and she said verbatim “you have to come inside for pickup orders”. Instead of thinking, you know what, it’s raining i understand why you came through the drive thru. Dunkin’ please speak with your employees about having consideration, or simply fire them. Im completely soaking wet hair drenched and at risk of neumonía. Horrible customer service.
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April 2023 by Jassette Horne
I wish there was a zero (0). A 1 (one) star is to high for the type of experience I had yesterday at this Dunkin Donuts. I arrived at the restaurant at 7:50am and spent 10 minutes knocking at the door only to see the staff inside ignoring me. Finally a staff member approach the door to tell me that they cannot open the door and told to walk around to the drive-thru window to place my order. While placing order the manager arrived and very rudely asked me to walk to the front of the building and they will bring me the order. I waited an additional 20 minutes to get my food and it was wrong and undercooked. THIS IS THE WORST DUNKIN DONUTS IN THE WORLD.
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March 2023 by Natassia Mckoy
Horrible customer service. The always give me wrong order and when you try to tell them this is not what I ordered they want to argue with you.Very unprofessional and ghetto. All they do is chat and screw up the orders.