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December 2023 by Vanessa Plus Four
Well, they say "3 strikes and you're out"...I will not return to this location because this was their last strike. Daniel was awesome. Rick was good. Another young lady was good too. Now, it's no help when they tell you to Google to find an answer, they lock the store at 7:45pm, and then to top it off the new people are not nice. It's like this location hires anyone. Good luck...after years of going here I'm not going back.
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December 2023 by Yo Yo
Samantha and Ky are amazing they both were super funny and very helpful. Came In not really looking for a phone but they let me know about their great promotions and I end up leaving there feeling good with good purchases. Great work ladies.
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October 2023 by Joyce Reid
I was having a problem with my phone and the Associate spent over 20 minutes to help me to solve the problem. She gave me great service and maintained an excellent attitude. She is a keeper
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August 2023 by Breanna Burton
There was a man doing repairl so he was climbing on a ladder to get to the ceiling. That could have resulted in a serious incident. I recommend that they have a maintenance schedule for when customers are not in store.
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April 2023 by JJKH Miami
Great Service offered by JC.
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December 2022 by Veniel Darilus
I am a customer for over fifteenyears,last week I was at this particular store and the service is beyond recognition. I truly encourage the CEO to recognize associate name Ric as employee of all times. He deserves to be recognize!!! .services. knowledge, professional are above and beyond : it is too good to be true but it's true ,
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December 2022 by Mertis Thrower
The customer service was very good ?
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May 2022 by Jonathan Vega
Muhammed thank you for helping me out. You definitely went above and beyond. Much appreciated
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May 2022 by Herbby Joseph
Went over to change my daughter's phone. Quick personal service.
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October 2021 by J_AMAZING
I went to this phone and needed to transfer a number to another phone and told them that it's for my dad and his blind and disabled I had his information with me they told me to get a medical record to indicate he's disabled are you serious I went to another metro they understood the situation and change it with no problems second time coming to this store and it was terrible customer service never again.
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June 2021 by Im_just_fabulous
I went to this phone and needed to transfer a number to another phone and told them that it's for my dad and his blind and disabled I had his information with me they told me to get a medical record to indicate he's disabled are you serious I went to another metro they understood the situation and change it with no problems second time coming to this store and it was terrible customer service never again.
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June 2021 by Danielle Rodriguez
Workers are helpful.Parking lot is scary ?
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December 2020 by Manno Man
Worst experience ever at a metro store, the store manager Daniel should be fired he doesn’t deserve to work in customer service.. withholding information from a customer is a no no in customer service. If metro doesn’t fix this problem I’m certain that I’ll take my services else where.. SMH go to a different store if you have too at least until metro fixes this issue..
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November 2020 by asia morman
Very bad customer service. I called in to inquire about something and I called at least 5 times & they let the phone ring. I will never shop there ever
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November 2020 by Mc Nan
Worst experience ever, need better training, when they can’t help you they just say your upset, smh BIGGEST WASTE OF TIME. Needs a better store manager.
