-
February 2024 by Gabriela Briceno
I recently changed my 5 lines plan to Tmobile since they’re always offering great deals. The store manager Valery was extremely helpful and our sales rep Kat was very responsive and patient. I’m very satisfied with the dedicated customer service and experience!!! I’m now saving money and enjoying my new phone
-
January 2024 by Justin Lynch
Rodolfo, helped me out and clarified all issues I had concerns about. He was a great help and got me a new phone with the promotion.
-
January 2024 by Hugo Jiménez Martin
Bad service no good not professional I don't recommend it
-
December 2023 by Germine Charite
Excellent help from Jorge, Camilo, and Monique!
-
December 2023 by Germa Dubuisson
Jorge, Camilo, and Monique helped us out with our business phones and gave excellent customer service!
-
October 2023 by Blossom Rhoden
Agent Camilo was extremely patient.
-
October 2023 by Jean Payne
Rodolfo is an outstanding employee. He was extremely helpful and went beyond to assist.
-
October 2023 by mary lou
Rodolfo is a professional and very knowledgeable and patient for clients. I’m very satisfied with the service. Thank you!
-
September 2023 by Mebah Blair
I gave this location a 4 star. When I arrived at this location the employee was sitting down on his phone and appeared to be disturbed as I walked in. As the employee approached me to question if he could help I asked how could I transfer my information on my old phone to a new T Mobile phone that I had purchased. At that point everything went downhill. The employee didn’t seem to have the knowledge because he started repeating everything I said asking me if I had tried…and how come I didn’t know how to do it. Realizing that he had no clue or didn’t feel like doing it. I told him don’t bother and left. I then headed to another T Mobile location the staff there were very friendly polite and understood what I wanted. What a difference.. the employee took my phone and transferred my contacts and information etc. In less than no time. I left there very happy. ..thanking and complementing the employees. All my stress was lifted.
-
September 2023 by Vilma Tabares
Rodolfo is simply THE BEST! I was blessed when I entered the store and he was the one who help me transfer my phone account from ATT to T-MOBILE.Rodolfo is knowledgeable, patient, kind and a pleasure to work with!! Thanks Rodolfo! V. Tabares
-
September 2023 by Ely Henry
Monique was super amazing! Extremely knowledgeable about promotions and helped reduce my bill. Love the new layout of this store and every representative in store was very friendly and welcoming.
-
September 2023 by Fabian Derkaez (Tfortacos)
Great store, walked out with 99 problems, but my cellphone ain't one! Awesome rep Monique was super knowledgeable & thoroughly assisted me with everything I needed.
-
September 2023 by Rosa A.
Maylin is amazing! She explained everything in great detail and has excellent customer service! Greatly recommend this store!
-
July 2023 by arthur mathias beyer
Went to the TMobile store at Miramar Fountains and received the best customer server. Go there for any phone need you will not be dissapointed. Thanks Valery and Rodolfo :)
-
July 2023 by Sujey
I don’t like how they operate here. They don’t even acknowledge you once you come in. I came in for a service and they all just stared at me as if i was lost. Not even a “we’ll be with you in a moment” or “someone will assist you shortly thank you for your patience” nothing!!! I am a customer and they treated me like a stranger. Despicable. I waited for 20 minutes and NO HELP AT ALL.