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March 2024 by Rakell
The staff in this location are always friendly, knowledgeable and eager to help. Whether I have a question about shipping options or need help packing a fragile item they are always ready to help me! :) Packages are well taken care of.
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February 2024 by Nora
Great customer service! Ayah, Nora and Valery have the best customer service, 100% recommended store.
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February 2024 by Zolymer Silva
Because Valeria the representative it was amazing ?
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February 2024 by Baby Yoda
Great custumer service, definitely coming back to this store! I was able to print, laminate and make my amazon returns!
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February 2024 by Michele Pirri
Store was cleaned, staff very friendly since I walked thru the door! They helped me with everything.
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December 2023 by Yolanda Marseille
I WILL NEVER GO TO ANOTHER UPS STORE OR DEAL WITH UPS IN GENERAL REGARDING ANYTHING. This company is very unorganized, provides inaccurate information, and won’t do much to rectify a situation. They confirmed my package was there then state that they can’t find it after I drove all the way there in a storm. Called customer service and they weren’t much help either for the most part. Even filling a claim is a hassle. Like Honestly I’d recommend trusting USPS, FedEx, and DHL because UPS (Miramar location specifically) will loss the package you’ve untrusted them to at least track and know where it is exactly. I obviously untrusted the wrong delivery company to handle sending important documents such as my birth certificate. They have put me through an emotional situation when other delivery companies prevent that with a structured system for package tracking and customer service. I hope this review saves someone from the horrible day that I just had.
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December 2023 by Kathrine Gonzalez
Excellent service! The staff at this location is always quick, friendly, and helpful! Adrian was wonderful and quickly answered the questions I had. Will continue to visit this UPS Store!
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October 2023 by Chris Varona
This place is a paradise, no wonder they call it the everything store. Shout out to Adrian and Valeria.
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September 2023 by Skeeter
I visited this store and couldn't believe how lacking the employees were in basic customer service skills. The worst part was that one of them ended up being the Owner/Manager!!!
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September 2023 by H.Q General
Great UPS store, very cleaned and great customer service provided by Adrian, Goran and Valeria!
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May 2023 by Angie Sanchez
Love this store! Always clean and so convenient to have near my house.But most importantly is the AMAZING customer service Reinel , Adrian and Valeria are continuously helpful, quick and extremely nice!!!! Thank you !!!!!
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April 2023 by Ebony Miller
I went to this UPS to drop off my bridesmaid boxes and it was the best experience Adrian took such good care of me, he was patient, he was knowledgeable and sufficient and very very helpful. Valeria also jumped in and help make my experience even better. Great team work, communication and customer service. This will def be my UPS of choice because of those two. Keep up the good work!
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April 2023 by Franco Vaughan
I walked into the store in need of a package return. I was greeted by a humble kid named Adrian he was have cooperative with answering my questions and respectful!
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March 2023 by luisa camps
NO MANNERS!The teenager that took care of my package in this location has no customer service skills. Spoke to me like I was his subordinate and he was my sergeant including dismissing me with ‘you’re good!’ with an attitude that was like saying ‘why are you still here’ instead of letting me know in a polite way he needed nothing else from me.Very rude.
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February 2023 by Carlos De La Cruz
Poor customer service and long faces. They treat you like they're doing you a favor instead of as a customer. Even wanting to charge for every minute thing such as printing a simple label. I've gone to other UPS stores nearby, which treat much better, are friendly, and don't charge to print a simple label.