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January 2024 by Another day with awesome victory
Thank you so much. I have been using this same pharmacy for years. Yesterday they caught what I consider to be a big deal.I had an extraction and although I informed the dental office I am allergic to penicillin. Unbeknownst to me they prescribed penicillin and the pharmacy caught it. Thank God for diligence and caring people. Thank you to the Walgreens pharmacy staff.
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November 2023 by Nahida Islam
Horrible service. I drove all the way to return my item via fadex as I chose this one to return. They are not educated enough about handling return items. My return item does not require printing level from buyer end. As well as it was clearly written on my return level. The young girl completely denied 1st. Then I asked to call someone else to assist me. Then another guy came and said that printer is broken.He advised to try from photo printing. That didn’t work . It’s a horrible experience. They kept me waiting and just wasted my30 minutes without resolving this simple issue. Didn’t expect this.
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March 2023 by Tasheena B.
This pharmacy is the WORST!!! I had a prescription sent over there accidentally by my doctor (I now go to Publix) I was told my insurance denied coverage I said okay I have a Good RX and the my refused to accept it ! Or for me to self pay! These incompetent people told me since the insurance is denying it, that means I can not get it! I have filed a complaint with the department of heath by way of the Florida Board of Pharmacy for illegal practices!
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October 2022 by Judy Carreras
This Walgreens is only getting 4 stars because of their team member Briana! She went then extra mile when looking for a package from FedEx that was being held there for my family! She was extremely helpful and super friendly as well.
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September 2022 by Ria QUEEN
I have been going to this Walgreens for years and never experienced a bad experience. Everyone to the store clerks/staff and pharmacy staff has always been kind and attentive. I am not sure why the ratings are so low for this location. I'm going to keep on shopping at this location and see if I notice anything different. Just know what you give off is what you receive back. The Golden Rule!!!
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September 2022 by Marilu F.
I've been here a few times. This seems to be the Walgreens in the area that does it all. Regular shopping? Check. Drive-thru pharmacy? Check. Pick up packages? Check. Distribute vaccines? Check. This latest venture was to get my updated COVID-19 booster, along with the annual flu vaccine. Have to say they were pretty disorganized tonight. My appointment was at 6 PM and I didn't get to leave until nearly 7 PM. Nice staff but severely understaffed. Nevertheless, they got the job done properly, and at the very least, driving in this area isn't the nightmare that Walgreens (as a whole) is on Pines Blvd. /shudder
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July 2022 by Iranid Velazquez
Employees are nice but their photo center is always down. Yet they take orders.... took 2 weeks to get 1 canvas.
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January 2022 by Marcus Bailey
Ok I went to pick up my medication today after they been pretty much calling and text all week to pick up.And I get there they said that someone put me in the system as deceased Now I can’t get no medication until Monday until my doctors office reopen. Also they gave me someone’s esle medication 4 months ago and I took one by mistake had the worst headache ever. Just tired of them I am switched over to CVS
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December 2021 by carolina vargas
Worst service ever! Don't do your covid shot here.
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December 2021 by K T
This place is beyond unorganized. DO NOT get ur COVID vaccine here . I specifically made an appointment and they said it'll be 2 hr wait with appointment! There were people there with earlier appointments who were waiting more than 2 hours. It's ridiculous. Why make an appointment for if you won't be seen on time? People work and people have family to go home too . Lack of service, and lack of professionalism.
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December 2021 by Itsjen27
Not enough staff. Not organized. Waiting here for covid vaccine and getting prescription is just way too long.
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August 2021 by Julie Chevalier
Went here for COVID test with an appointment of 4:15 on a Sunday. Got into drive through pharmacy line at 4. By 4:55 we still had 1 car in front of us (started with 4). Only 3 cars moved in an entire hour. I decided to call into the store. They were rude stating that they close at 5 and if I'm not at window they won't be doing my test. I said oh yes you will I have an appointment and have been here an hour and there are also 2 cars behind me that have been here an hour. I asked for a store manager, he was off. A team lead got onto he phone. She was nice but said she had zero control over what the pharmacy does. However she did tell the pharmacist while I was on the phone that I needed my test and was expecting them to do so. I got to the window at 5:01 and they did the test. Not friendly at all. And guess what? The lab never received our specimen. Did they toss it because I complained?
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August 2021 by Anna Luaces
if I could give it 0 stars I would. The entire store is a horrible mess. The front store staff is SO RUDE! They don't help you AT ALL! My coupons weren't working and instead of helping me and explain their rewards programs to me, they told me there was nothing they could do and to figure it out on my own. The pharmacy is WORSE! They will leave you on an infinite hold and pick up just to put you on hold again! They will literally turn their back on you and ignore you while doing other things. They will not even acknowledge you. They will not greet you and will patronize you in every possible way. I waited AN HOUR IN THE DRIVE THRU! I tried to give them the benefit of the doubt and thought they were busy in store, but there was no one there! They told me that they couldn't find me in the system, I've filled there for 2 years, and just left me there in the drive thru for someone else to help. After an hour waiting, I guess expecting some service was too much. In store is no better, they will keep you waiting even with no one there. Honestly go fill somewhere, literally ANYWHERE ELSE.
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August 2021 by SERENA P.
Poor pharmacy customer service
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May 2021 by Victor Guerra
Pharmacy is by far the worst. Go else where. You've been warned.