Capital City Bank Group, Inc. is a prominent financial institution headquartered in Florida, with approximately $4.3 billion in assets. The bank provides a wide range of banking services, including traditional deposit and credit services, mortgage banking, asset management, trust, merchant services, bankcards, securities brokerage services, and financial advisory services. Established in 1895, Capital City Bank now operates 63 banking offices and 103 ATMs/ITMs across Florida, Georgia, and Alabama. Customers praise the bank's friendly and helpful staff, who often greet them by name and go above and beyond to address their needs. The bank's quick and easy handling of fraudulent activity on debit cards has also been noted. Customers describe Capital City Bank as the best bank they have ever used, with a welcoming atmosphere that makes them feel like part of the family.
I have had the privilege of working with Staci, she has been very helpful and very professional.
December 2024
There was fraudulent activity on my debit card. I reported it promptly and the fraudulent transaction was blocked. I then went to our nearby Capital City Bank branch to get a new debit card. The entire transaction was quick and very easy; bank staff is very courteous.
August 2023
Tellers fixed my issues very quickly and I was happy with their hard work.
