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February 2024 by Robert Simpkins
I’ve been coming to this store for a good while now. I usually deal with a young lady named Jessica and she has been amazing. Everybody is always nice too and helpful in tending to my shopping needs. Thank you guys for being awesome!
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January 2024 by John Pollert
CVS corporate policy are for rain checks to be honored at ALL stores and the Mount Dora store is well managed by Tom Quick; unlike CVS at 24450 SR 44 in Eustis, Patrick of that store refused to honor a rain check and is a poor reflection on CVS, very unprofessional,
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January 2024 by Yarelys Ramos
The pharmacy sucks mainly because of the people who work there. They have no idea what it is to be sympathetic to ailing patients and have an it’s a you problem approach. I needed to transfer a medication to there pharmacy and was told 1-3 bussiness days , which is understandable but I expressed to them that I was in a lot of pain they just pretty much told me that that’s what it is, when I insist to talk to someone else about it the new person says you can call the doctor and we can have it filled between 1-3 hours. I don’t understand why the first person I spoke to couldn’t tell me that after I expressed to her how I was feeling. I’m normally very healthy and never have any issues so I didn’t know I could do that but if someone doesn’t tell you, how are you supposed to know. She also came off very rude throughout the phone call not helpful at all.
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December 2023 by merci rivera
Worst pharmacy drive thru and inside service.waited for 15 minutes in lineUnder staffed and very slow inside and outsideHorrible
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December 2023 by Nicolly Tozzi
Terrible experience with an employee at this store . When I asked for the manager she responded with “I am the manager”. Very rude, yelled at my mom and I, and lost her temper because their photo machine was giving problems. I would not recommend doing business at this store.
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October 2023 by tiffany sunderlin
Everyone who works at this CVS is always considerate and very helpful! Customer service is always great ?
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September 2023 by Farahnaz Golroo
Yesterday 23th August 2023 I went to CVS, I bought some multivitamins, after I paid them I got my bill with some %30 discount and 1.75$ dollar bonus and more... I decided to buy again and use these offers! Anna the lady who was working there came to help me, she took more than 30 minutes to only scan two more multivitamins and add my coupon! Many times she scanned my items and even looks like she was angry! A gentleman came and with no reason said he will pay my bills just for her to release me! She smiled and even didn't open her mouth to say it's me that took the customer time and she was the one for not knowing how to add the discount everyone was waiting for her! I told that gentleman that thank you I paid already my bill just waiting for her! She didn't say again anything and I really felt bad she kept me more than 30 minutes and after that how people misunderstood me! She even didn't apologize! Why she was also angry I really didn't understand! The funny part is she did mistake and finally I even paid more!!! I need to talk to her manager to see how he wants to return back my money!!!
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May 2023 by Juan Morales
This place deserves a rating in the minus range.I took my prescription to this place Tuesday at 5 pm and was told to pick it up at 9 am on Wednesday. I tried to pick it up about 3:30 pm and was told that I did not gave them a prescription to fill. After going back and forth with about 4 different people they found my prescription in a pile of papers. They said that they tried to call me to get my D.O.B. I had no missed calls. After the pharmacist was extremely rude to me I decided to take my prescription to someone who cares for my well-being. After going to this place for 15 years I am talking my business elsewhere.
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January 2023 by Crystal King
Document printing available at this location's kiosk, (not the one 44/19). Was able to receive great help from two representatives on approx 80 (2 sided) copies. A bit tricky to get their kiosk to process and their copier took hours to complete assignment. Be sure to order ahead. Was informed not many use their document printing services but they were open till 10pm on new years eve and that helped greatly since office max and the likes were closed.
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November 2022 by Rosa Aponte
Been using this Pharmacy for 20 years and no complaint on my part ?
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November 2022 by Mary Ann Anderson
Stop in this store if you care to do battle to get the coupons you added to your card that they can’t find. Prices are high and assistance is difficult to find. Prices on some items are missing. I could go on and on!
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October 2022 by Fernanda Dennis
I got what I needed but I can't believe how rude the woman who answered the phone in the pharmacy was
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April 2022 by Great Lakes
Drive Thru Pharmacy allows customers to wait at the window while they prepare the prescription. We love waiting in line for an hour!
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March 2022 by Kia Larkin
The pharmacy I normally use did not have my prescription so I had my doctor call it in there. They said they had my information on file. I paid 70 dollars for a script. I called afterwards because I realized my insurance was not applied. They told me I had to come back to fix it. I came back and they then they told me my insurance was not covered at that pharmacy. All of this could have been avoided if they asked for my insurance to begin with. Would not recommend this pharmacy.
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January 2022 by Miriam Lindley
Won’t go here for any prescriptions. They always would send me a text it was ready only to show up and they would say it wasn’t to come back. Did this so many times with so many excuses- did not value m time and no apologies. Some of their staff were rude and unprofessional. Took business to other 2 pharmacies that are on the ball
