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January 2024 by Gwen
This location does NOT have a fitting room to try on clothing. Only a 3 day return policy for store credit only.
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January 2024 by kelly Robilliard
There are many items with higher prices than the original prices in stores. And those are donations!
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January 2024 by Sandy C
Prices are ridiculously high. Doesn’t help anyone to gauge customers when items are donated free. I no longer shop here. Stop donating items to this greedy corporation, give to & Patronize a church thrift store instead. There is one in Eustis.
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January 2024 by Benjamin
Got cool paintings here
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December 2023 by Jennifer F.
The prices in this store have gone up and up to the point you can often get better deals buying new items in a retail store. They no longer let you try on clothes and the return policy has changed so you cannot get a refund but only store credit and the time limit is quite short. At least they stopped asking you to round up your purchase. This place is ripping people off. I no longer shop here because of the high prices and change in policies.
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December 2023 by Brigette Chappell
I’m so disappointed that I chose to donate a huge bin full of stuff to this location. First of all, their prices are ridiculous for second hand items that they received for FREE! Pretty much every pair of jeans is at least $15. Other items were just way more expensive than they should be. You could find most things online or at Ross for less. And the biggest issue is their lack of dressing rooms. Which wouldn’t even be AS big of a deal except apparently they don’t have a return policy but rather an exchange policy. So not only are you forced to take a chance on clothes that may not fit, but then you can’t even get your money back but instead exchange it for something else that may not fit. Absolutely ridiculous. And when the girl who worked there told me, she did it with the attitude of “well if you don’t like it that’s tough” and wasn’t even understanding about why that would be a reason for concern. My suggestion is to skip this location completely.
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November 2023 by Ashlee Shaw
I used to love goodwill. As someone who is short and plus sized, removing the dressing rooms has completely removed my ability to shop here. Clothing is overpriced, I can’t try it on, and I can return it if it doesn’t fit. Absolutely ridiculous.
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October 2023 by Erica Nicksin
I'm not sure what has happened to this store. It used to be reasonably priced, but things are now absurdly expensive. This is my place to go when I need to relax and just browse. Used to be able to find some t-shirts and household items for a few dollars. I was in last Sunday and saw some broken speakers for over $100, the cones were ripped out of the speakers so completely unusable. Disgusting furniture for $90, a whole pile of plastic broom handles priced at $4 each. They wouldn't even cost that new, with a broom on them! I don't know if they have some new manager who doesn't know what things are worth. But im about done even trying to enjoy it. I haven't bought anything but books the last few times because I can't justify spending $8 on a shirt that is stained and ripped. It really just makes me mad that a place that gets free stuff is going to try to rip us all off. Oh. And they got rid of the dressing rooms. So I don't even LOOK at anything besides t-shirts for my husband. I hope someone who can fix this will read the recent reviews. Because no one is happy with how this store has changed.
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September 2023 by Holly Watson
Total waste of time going to this store today. I found a bunch of great clothes and spent over an hour in the store only to find they don't have dressing rooms anymore. Abandoned my cart full of clothes and left.
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September 2023 by jeremias martinez
Stay away. They are way too expensive.
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September 2023 by Alpa Pandya
Good cause, but this store is def getting pricey, esp for home goods. You can find better prices at other thrift stores or on fb marketplace.
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September 2023 by Lisa Pittard
Love the treasures we find every time we shop here! Staff is so friendly!
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August 2023 by Linda M. Fossen
Jenny (one of the clerks) is amazing! She always has a smile and a kind word to say to the customers. It brightens your day just to see her smile. No matter how busy things are in the store, Jenny takes it all in stride and never seems to get rattled. She is very knowledgeable as evidenced by other clerks asking her questions. It's too bad that you couldn't clone Jenny because she is the kind of employee that any company dreams of employing. Please join me in thanking Jenny for her outstanding customer service!Love this store - very clean and nice wide aisles. I have found so many cool items at this store. One of my favorite things to do is shop at this Goodwill.
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July 2023 by Alexza Wagner
You cannot try on the clothes anymore to see if they fit, and now the return policy is terrible to match. Refund? NO. Store credit? NO. Wait in a the long checkout line to be told you have to bring up a similarly priced item to EXCHANGE? Yes. Go get the item and have them tell you to wait in the line AGAIN since the first time wasn't enough. YES. Will NEVER donate here or purchase here again.
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July 2023 by Mel
This goodwill is trying to charge $179 for a backpack they got for free. I understand it is a Disney bag but this is just insane and greedy. They are not an antique store, they are a second hand thrift store that gets most of its goods through donation.
