Pet Supermarket offers a wide range of over 8,000 pet care products including food, toys, treats, and accessories across many stores. Services include grooming, self-serve dog wash stations, and veterinary clinics in select locations. The self-serve wash is noted as very clean and organized, complete with shampoo, towels, and a blow dryer, providing good value. Staff are consistently described as friendly, very helpful, and knowledgeable. While some note prices can be a little high, the store often has whatever customers need. The rewards system is highly recommended for earning coupons. The business also supports animal welfare through local adoption events.