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April 2024 by christine galloway
I have been going to the Mount Dora location for almost a year now. Kristen is beyond wonderful! She is cheerful and always willing to assist. Reese and Tommy are both great at walking me through any problems that suddenly pop up. I’ve learned quite a lot from these three over the past year. Great customer service!
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April 2024 by Thomas Barber
Great pool company. Highly recommend.
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April 2024 by James Thomas
HAD A POOL SINCE 2004, RECENTLY THIS STORE HAS HAD TURNOVER AND THE PRICES ARE RIDICULOUS. DE, POOL PUMP PARTS, CONDITIONER, BASICALLY YOU WILL PAY DOUBLE AT THIS STORE, MOST ALL THEY HAVE YOU CAN GET ON AMAZON FOR 1/2 THE PRICE AND (SAME OF SIMILAR PRODUCTS). JUST CAN NEVER GO IN THIS STORE AGAIN AND THEY WONT GIVE ANY DISCOUNTS TO TRY TO COMPLETE, I BOUGHT A BAG OF THE SAME DE FOR 1/2 THEIR PRICE. JUST BOUGHT A PUMP AIR PRESSURE GAGE FOR 1/4 WHAT THEY CHARGE. THE PRICES AND TURNOVER, WOW
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April 2024 by Patty Borden
Great and knowledgeable people, very helpful
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March 2024 by Alexandra Ruel
These people are amazing !!! So helpful attentive and friendly
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March 2024 by Larry Roberts
I visited several pool spa and supply stores in the past in the Orlando area, and now in Lake County. My experience at the Mount Dora location (In my last two visits) have exceeded what I’ve always Termed “ The Customer Experience”!It seems as if other locations, if you have simple questions or looking to purchase supplies only, are willing to help. But when it comes to taking several minutes to answer questions (like the one I was asking regarding my sand filter pump valve handle) that might take a little more time, they give a puzzled look and say, “it’s easier if you do the research online then if they take the time to do it since they don’t know your pump/filter”.Hard to believe someone would say that, but that’s what I’ve gotten In other locations.I stopped by several Pool Spa Stores, but said I’m going to take a chance and run to the Mount Dora Store which is 30 to 40 minutes away from my house.Tommy (the manager), Kay and Reese where absolutely unbelievable and exceptional In helping me answer my question, and providing me the solutions needed to complete my work on my above ground pool. They were intrinsically motivated to find an answer, not for the sale, but rather, wanting to answer and solve my issue.There is no other pinch a penny, I would go to from this point forward other than the Mount Dora store. I’d happily drive by all other stores to go there for there For my purchases!They’ll have my business from this point forward! Again, I’ll be happy to drive by other locations, even if it’s just a check the chemicals in my water!Thank you, the Mount Dora Pinch a Penny!!!You guys rock!!!!CUSTOMER FOR LIFE!Larry
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March 2024 by Tommy Conde
THEY NEVER HAVE ANY PARTS FOR ABOVE GROUND POOLS ALWAYS HAVE TO ORDER ON LINE BOOOO!!!
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March 2024 by Theodore Carreras
Love the service and friendly staff. They're knowledgeable and always happy to answer questions. Love my local pinc a penny in mount dora
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March 2024 by Wes Shipes
We were in looking for a part for our pool I could not find. The team did research on the issue and it would be hugely expensive. Reese had a suggestion and part that worked perfectly and was little expense! Thank you!
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March 2024 by Kelly McDannel
Went for a water test, the young lady who assisted was very passionate. I enjoyed learning about limestone and my well water and am thankful for the spa chemicals she introduced me to. This gave us a swift resolution to our H2o dilemma. Thank you for your professionalism and dedication to clean healthy bodies of (contained) water.
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February 2024 by Valerie Costello
My pool had turned green almost black. Michael from Pinch a Penny came out a few times and it looks the best it ever has. I definitely would recommend
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October 2023 by Nick Galante
In September 2023 had pavers and coping installed around our pool. Shaun, owner of Mt Dora Pinch a Penny and his Paver expert, Fred came and gave us a good price for the work that we wanted. Job was finished in a timely manner. We are extremely happy with the results! See the before and after photos.
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October 2023 by Sr. Fox
Great staff and well stocked
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September 2023 by Beth Lovoy
We are new to owning a pool. It's a small pool too. Everyone there is very patient and knowledgeable. We're very satisfied with their recommendations to keep our pool looking good.
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September 2023 by David S.
I am so impressed with the staff, Their knowledge, their attitude, and amazing customer service. I have been a customer for the past 6 years. I tell everyone that I maintain my own pool; But I couldn't do it without Pinch A Penny.
