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February 2024 by Robert G.
Always excellent service and treat me as family here! Best staff of all in customer service and never a problem! You have the best and most awsome people who work her and need more like them all. Reps and Management both! Robert Goudin,Eustis,FL.
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February 2024 by J.B. Jones
Used the ATM last week to try to take out $400 from our business checking account and the ATM said "ATM ERROR" and then "TRANSACTION CANCELLED" and never gave us our money. We checked our account online and the $400 still showed up as being withdrawn from the account. After calling customer service, we were told to wait til after the weekend and the money should post back into our account. Of course, that did not happen. So we went into the bank location and try to get the issue resolved. All we were told is that they would open an investigation and pending the investigation results, they would return the money within 13 days. So now, because of this awful bank and their outdated ATM, we are out $400 for who knows how long. Of course this had to happen right at the end of the month when we're supposed to pay our rent. This bank has given us one bad experience after another and we will most likely be closing our account after this ordeal. For anyone thinking about opening an account with this bank, I would recommend looking somewhere else unless you like having your money randomly taken out of your account and illegally withheld from you for indefinite periods of time.
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April 2023 by Patrick Mathews
Horrible Service!!! They botched our auto loan!!! Nothing was filled out correctly and was even checked by a manager. We have had to fix everything with PNC corporate. DO NOT use this bank for a home or auto loan!!! We are seriously considering switching to another bank.
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February 2023 by Richard Jasman
Very good bank and great employees
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October 2022 by Jonathan Rivas
Waited 2 hours to see a banker, I was the 3 person in line…..
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February 2022 by Matthew Talbert
while Judith is a wonderful individual, her hands are tied by the banks policies. AND THEY ARE HORRIBLE.The bank, as a corporation, fails in every aspect of customer service or considerations. They put their interest first, customer be dammed.Would not recommend.
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December 2021 by Daniela Patton
My husband and I had a terrible experience at this PNC location. We had to wait over an hour to speak with someone and Nadia was very rude.
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October 2021 by Shakira McGee
I have finally found a bank that I love. Their customer service skills are the absolutely best, very courteous, not to mention knows me by name. I highly recommend this PNC for all your banking needs.
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July 2019 by Larry Rerick
The Bank is Great For years Ive been loyal to the way they treet me! ROSA knowes me " I " like Good service like THAT! LR
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July 2019 by benny blonco
Great staff. This is s great bank
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May 2019 by Mark Elliott
I made a mistake with my debit card and had some questions. I had a brief conversation with Raed Abuquta and he helped me with my mistake and showed my how I could strengthen my financial situation.I left there feeling like the bank valued me as a customer. If you would like that high grade of service visit PNC in Mt Dora.
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June 2018 by Stephanie shaw
Our personal banking has been great however business banking with PNC has been a nightmare. They are under staffed which means when you need something you can't reach your business banker. It has taken weeks at a time to reach our business banker and then get all the excuses in the world from them and also their supervisor. Loan department is a bait and switch and I don't trust anything they say. I like the Mt dora branch but business banking here is a joke.
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August 2017 by Robert Goudin
Best Bank. Best Tellers. Best Service.