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November 2023 by OLGA SUAREZ
They have recommended the bank very well and the official who assisted me was very friendly and very clear in the service she provided me.Thank you Mrs. Vashtie CaesarRelationship Banker Team Lead.
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November 2023 by william johnston
I called, very nice attitude, well mannered,
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October 2023 by Dorothy Kistler
We visited the bank on a day when they were shorthanded but was given the option of making an appointment to be seen later. This was a very nice gesture by the teller and saved us from having to stand in line for a long time to see the person who could help us. We receive an appointment that same day and received excellent customer service. It is nice to know that there are some who still value their customers. We want to keep giving good reviews, so keep up the good work!
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September 2023 by Jim Smith
This is by far the second worst bank in America. I have been a customer for 17 years and they have done nothing for me. And always look to charge as much in fees as possible. Take your money elsewhere. Regions sucks.
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September 2023 by Neftaly Pena Bencosme
Good sense of service.Balance options for newcomers.Great long expectancy on finaces.-Required a high credit score for grant a cc.
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September 2023 by James Cartlidge
The staff are always helpful, courteous and patient. I am most grateful to them for putting up with my problems.
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July 2023 by Robert Whiteley
Overall very happy and satisfied with Regions Bank. Kayla was outstanding. She was very attentive, friendly and knowledgeable. She explained everything in great detail and I look forward to being a Regions customer for a long time.
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May 2023 by Stephen VanGorder
Very good experience and knowledgeable personnel at this Bank. They have directed me to personnel who could help if they didn't have the answers about estate planning. Very pleasant to work with.
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April 2023 by Gabriel Miller
Absolutely terrible always a problem nothing is ever easy with these people you want headaches and aggravation bank with regions
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June 2022 by doubletrouble745
I am changing banks because I have not had anything but bad experiences with Regions Bank. Terrible customer service. Every thing I have tried to do with My Money they can't do it I was buying a boat and could not get My Money to pay the man. Their excuse was we can't cash your check because we don't have that much cash on hand. and then I would have to give one or two days notice before hand. The man selling the boat was from out of town and wanted cash. It was only for 8000.00. Beware of this bank because they want to hold onto Your money. There were other problems too like I was over drawn less than two dollars and was charged 38.00 fee and they sent the check back. Other banks these days have dropped these kind of charges.
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March 2022 by kim w
Worst customer service ever I've had nothing but bad experiences at this location. This is one of the only banks that refuses to cash big checks or let me make withdrawals of my own money. Please take your business elsewhere.
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March 2021 by MMV Real Estate Group
Great customer service seems hard to come by lately at Regions. The Apopka branch was absolutely the worse and the sad part is it’s 1.2 miles away from my home. After banking with Regions for almost 10 years I almost left. Thank goodness Gabriela transferred to this branch in Mt. Dora and it was worth the 30 minute drive! The bank manager actually returns calls and is so genuine and helpful. To be honest the entire branch has been helpful! I will continue doing business with this branch as it’s well worth the 30 minute drive! Thank you to the branch manager and his team!
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February 2021 by T. Miller
Thank you Regions for over a decade of A+++ customer service!! Highly recommend Regions Banks. This branch has an amazing staff that are always willing to help at a moments notice. George, the manager is an absolute gem!! He makes all my complicated transactions seem easy and stress free. Thanks to the entire staff for caring. It is hard to find this kind of genuine customer service these days!!
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September 2020 by Kristen Hollenbach
The employees are great but the bank SUCKS
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March 2020 by Laura
Made a CASH deposit today and it’s been well over an hour and the money is still not showing in my account. I am now being told that their system is off-line and in an off-line mode and the funds may not appear until late tonight. I have bills to pay today and a doctors appointment to pay for and I have no access to my own money. This is completely unacceptable. I’ve been with Regions for many years and I’ve never really liked this branch or regions bank as a whole.