Ross Dress for Less offers a wide selection of the best brands and the latest fashions for family and home at 20% to 60% off department store prices. Customers appreciate the affordable prices and sales, though some find the store not very organized and see limited help from staff. The store features temporary fitting rooms, but others are often closed, making try-ons difficult. The bathroom sometimes needs cleaning, and shelves may be sticky. Service at the checkout can vary, with some customers experiencing rude staff. Additionally, there are limited options for certain sizes, such as shoes and plus sizes, with the plus size section appearing to get smaller.