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March 2022 by Jan E.
Worst bank ever, especially since becoming Truitt. Unhelpful and system still does not recognize my business. Changing banks asap. Manager and only other office person on vacation at same time! Manager is usually not helpful anyway. Mt Dora branch.
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December 2017 by J & R CANTILLON
Conveniently located near downtown Mount Dora, this ATM is in a safe neighborhood and easy to use. There is plenty of parking in SunTrust's lot plus handicapped spaces and a wheelchair accessible ramp leading to the machine. I believe a small transaction fee applies if you don't have an account at the bank.
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December 2017 by Bruce H.
My wife has had an account here for over 28 yrs. We maintain healthy balances in our checking and savings accounts. Recently we had been hacked and that was handled ok but our debit card had to be changed. They sent us a new card, and they never mentioned they changed the PIN. A relative got in a tight bind and we wanted to help but needed cash quick. We rarely use the debit card. Our pin wouldn't work. We called and they told us they would have to mail us to set a new pin. They have all our security questions unless they lost them. They would do nothing to help us. First time we have ever asked them for any help in 28 years. I worked in banks for many years and I'm telling you these people are not interested in helping the common man. They made me wait on hold for 20 minutes for a supervisor. Uncommonly poor service.
