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June 2023 by Dianna Shelling
Went in because we were on day three of a phone we had gotten from cricket and already having issues with it. Explained the situation to the guy and was interrupted and simply told i could not be helped, no advice was given on how to correct our situation, and was referred to a phone place next door. He was unwilling to even try and access our account. We are normally verizon customers but it was my daughters first phone so didnt want to have to spend too much on it. He also smelled like marajuana and looked high. Absolute trash service. Will be cancell8ng service with them and just biting the bullet and adding our daughter to our verizon account.
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February 2023 by Misty Riddle
It's not clean. They don't communicate clearly. I was charged twice within a couple days for a monthly service and after one day the service was shut off. They need a lot of training.
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August 2022 by David Porter
Don't even bother going in, at least not on Sundays.There was one agent helping another customer and another coming from the back. After an argument about being on break, I ended up waiting for the first agent and then walking out after about 15 minutes. A total waste of my time.
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May 2022 by Tere Hidalgo
Great and knowledgeable guys.
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May 2022 by Debbie Sims
Shay and Curtis were amazing
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May 2022 by Maya Sanchez
(Translated by Google) Terrible service(Original)Pésimo servicio
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May 2022 by angela moore
There was about 15 people ahead of me in line when I got there. The service was somewhat fast considering how high the demand for service was.
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May 2022 by Amanda Bosque
This was the 5th store we had been to!they did everything they possibly could to help! Great team members! Was a very pleasant experience! We drove 20 minutes to this store! I will only use this store from now on! Thanks for all your help Yesenia !
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May 2022 by Alexandria Gallegos
Came to make a payment was charged the $45 after paying with cash the guy asked me to pay a $4 fee online not so sure why if I thought that sold be included with what I paid already up front , waited an whole hour already and still haven’t got my Payment threw ,have to go back to make sure my payment went threw after 24 hours , very frustrating a whole hour token out of my day
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May 2021 by Jesus Barreto
I went into the store not really expecting much . When I got there the greeting was amazing I felt at home. Ian then spent a long time explaining all I needed to know to feel good about switcth to chicket from Metro he was very knowledgeable. While we was doing rhe switch I then meet Samantha and she was like a breathe of fresh air. I have never experienced such a family type biz and I will reamain going into this store. Very very.happy
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May 2021 by Mindy Garcia
Great staff and excellent prices.
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May 2021 by David Peoples
I stopped into cricket today and they were helpful in checking out a concern with my phone. However, I was shocked to find that the employee checking over my phone had left a false review as though it was from me. And that's completely unacceptable and breaks any trust I had. I will not return to that store and cannot recommend it to anyone else. I've added a screenshot of the false and completely unethical review. Don't trust them with your phone or personal information.
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May 2021 by Jenny Herrera
Very pleasant place to get help and service from ty and samantha
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May 2021 by maureen hindmon
Sammy is amazing very sweet and hard working amazing customer service awesome deals with definitely keep coming to this cricket and refer all my friends!!!!
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May 2021 by Samantha Mcdaniels
As a rep at this location I can GUARANTEE you will leave happy. Come join our family and enjoy the low cost 5g unlimited services we provide ????
