-
November 2023 by Generic Name
I have never encountered such incompetence with Pharmacy staff. Myself and my Workers Comp case worker had to direct each pharmacist on how to properly submit the insurance, yet they still can't get it correct. The worse part is when the pharmacist refuses to accept their error and attempts to direct fault to the patient.I should mention that they have placed "notes" in the screen to direct them your to properly submit my Rx but they still fall short.
-
August 2023 by The Vegan Villainess
I'm unable to call them, I keep getting "all circuits are busy". I don't understand because I just talked to them but when I call back I keep getting this message. I guess I'll resubmit my prescription and wait for them to call me again ?
-
July 2023 by Jerry Landis
This is the absolute worst pharmacy I have ever seen. I have never encountered as slow and as incompetent of employees at any pharmacy I have dealt with in the past.
-
May 2023 by Anna Lauren
Never have our prescriptions on time. Can't call in some until the day of and they don't have it in stock and can take up to three days to get in an antidepressant. Which you should never go without. We have had to because of them. Staff that is not helpful at all. They do not seem to care about you at all.Went through a mental health crisis and they just made it worse by not listening to my doctor's and waiting the weekend to question him. I was treated horribly through all that.If we weren't forced to use them, we would have left a long time ago.
-
January 2023 by Randall Plummer
I understand the low rating of this Publix pharmacy, the managers here are very incompetent, inexperienced, and unreliable hopefully Publix will make some adjustments to the incompetence of this pharmacy, definitely one of Publix worse inexperienced, incompetent management.
-
November 2021 by J Kappenman
Extremely slow, always a long line despite there always being 5+ ppl behind the counter. Not uncommon to see groups of them just standing around socializing without noticing customers. Way faster to drive an extra mile to wal mart
-
November 2021 by Carol Butler
I am homebound. I just cant run down there to talk to them. But they NEVER answer the phone. They should hire somebody to cover phones. I have tried 3 times to get 3 rx. 1 is still missing but I don't want to go down there until theyget 3 ready. But what keeps happening is they put my other 2 scrips back. This is absolutely driving me crazy. Mr. George would not be proud.
-
November 2021 by Deborah Galas
The worst pharmacy ever! Customer service horrible,changing pharmacies.
-
October 2021 by Tim O'leary
Have not once gotten a prescription on time when they've said they'd have it... even with 72 hours notice and a "guarantee" they'll be ready.. if you need your meds it will be faster to drive somewhere else
-
September 2021 by Debbie Saum
This Publix Pharmacy is a joke. They always take a day or two to get your prescription filled and the staff is rude. I made a appointment to get my Covid shot, filled out my paperwork and was told it’s a hour and half wait... But I had a appointment she just looked at me.. What’s the point in making a appointment..
-
August 2021 by Hannah Tidwell
As a pharmacy worker, I am honestly so surprised by the acts of this pharmacy. When someone works in health care you would think that they have concern and sympathy for others but clearly this is not the case here. I told them I've been out of Psychiatric medication for 2 days and need it ASAP, 4 hours later called to check the status and it hasn't even been started and was told "They're behind so I'll have to wait" Clearly no concern for patients well being. All about how their day is going. I know their are other patients, but as i said, i work in pharmacy something should have been in 4 HOURS.
-
July 2021 by Doug Hermansen
I arrived for my second Covid shot, filled out the necessary paperwork and then waited. And waited. And waited. When I arrived the pharmacy was busy but during my stead there was one patient ahead of me waiting 15 minutes for their shot. During this time the pharmacy slowed down and had ample time to prepare theirs and my shots as the techs were busy scanning bags. So I was basically held hostage here because they have your driver's license.
-
May 2021 by Lisa Kaiser Hickey
This pharmacy is disorganized and overstaffed with incompetent people. Waits are always long. Orders are frequently not ready at stated time, are sometimes over-charged and they seem not to have good control of inventory (rarely can I get scrips filled same day). I have twice complained to management and nothing has changed.
-
February 2021 by Robin Brockman
Done with Publix Pharmacy
-
December 2020 by Sandra Gaspar
The pharmacy never has your prescriptions ready on time.
