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July 2025 by Sonic Fox
07/13/2025 around 2:04pm or 2:06pm (in case owner or manager wanna check the cameras) after 8 years visiting and buying at this 7 eleven I had for the first time the worst experience of my entire life as a customer, I remember having seen the name of the employee and her name is Alexandra as soon as I arrived at the store to fill up the gas tank of my car I find this rude woman yelling at other coworkers and scratching the register in anger she had, this whole show in front of all the customers and saying obscene words, then when she went to take the payment from the customer who was in front of me she ended up mistreating him because the customer had made a purchase of $ 100 and made a mistake and had only given her $ 90 she began to insult the customer and the customer decided to cancel the purchase because of her bad attitude, immediately after when I went to complain to her because she treats customers and her own colleagues like that, she insulted me too and told me that either I bought something or I had to leave the store as if she were the owner, I told her that I was going to file a complaint in her name with the 7eleven corporation and she responded that she didn't care whatever I’ll do. This isn't the customer care behavior that an employee of such a prestigious company should have. Now I realize why this store has such a bad reputation on Google Maps due to the poor quality of the employees 7eleven hire. I will never recommend this store to anyone, and even if I find another gas station further away, because of Alexandra, I will never buy anything at any 7eleven again. I am very disappointed.
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March 2025 by Shawn Ford
This is my regular store , I go there three sometimes four times a day , I think the staff is amazing considering the people they have to put up with, it’s the best 7-Eleven in Naples in my opinion
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February 2025 by Loana Fertil
theres this one woman that i have no idea what her name is but shes SO rude. i dont even know how she works there but when i was looking around, i was about to walk out until she assumed that i stole something like bsfr
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December 2024 by Andy
Terrible service. The manager took my red bull and said I'm not service you. She has very bad attitude. I'm customer and felt disrespected. I look at her at disgusted and I was a bigger man and just walk out without arguing with her.... No need to entertain the clown because I don't want to be in the circus.
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November 2024 by Angela Grimsley
Your clerk Marissa always has something smart to say to me and then she refuses to let me check out. She maybe trying to bully me because I’m so small. I would like for her to be reprimanded but she will not give me the managers name or phone number. She has a very disrespectful mouth . I live around the corner and I spend money multiple times a day. I tried avoiding her because of the first time we had words. Today I absolutely had to go and she started with me again. Her behavior is completely uncalled for. I tried to report her the first time this happened and was never contacted by anyone. I would like this problem solved. If I come in the store and do not ask for help she has no reason to speak to me at all. This is harassment and I would like it to be addressed
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August 2024 by Anri
Employee at service counter did not understand basic English. How are they supposed to help customers if they cannot communicate?
Too many people just hanging around feels uncomfortable.
Do better.
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March 2024 by Jose Ramos
Very bad no signs on the door all lights are on people gathering in the front don't see no one in the store been here half hour and no one has appeared very bad management ..
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January 2024 by Beaver Six
The associates at the store, give special treatment to certain individuals, including giving them free items, surely seems like the owner doesn't care about their business. at 230 AM this morning. I was in line, witnessing the cashier and the customer making jokes about the big discount he was getting........he purchased 2 full plastic bags of Red Bulls and numerous bags of chips as they winked back-and-forth about the big rewards. I thought maybe the Red Bulls were on sale so I asked and I was told that no he's getting a discount so I asked her how do you sign up for that reward and the cashier was completely puzzled. I don't think it takes a rocket scientist to figure out something ain't on the up and up. So I guess if you're one of those patrons that gets special rewards, good for you. I definitely wasn't given a rewards membership.
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November 2023 by David Gutierrez
Good location
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July 2023 by Dustin Moore
The owner of this store failed to pay me the pay he owed me for the hours I worked upon reaching out to him to get it resolved I got no response and my number blocked..nobody should ever work for him
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April 2023 by Samara “Sammy J” Jaber
ABSOLUTELY HORRIBLE, THE CASHIER WAS AN ABSOLUTE JOKE. STOOD IN LINE WHILE SHE BONDED WITH A GUESTS CHILD, AND SCRATCHING OFF THE GUEST TICKET FOR HIM. 10 MINUTES IN LINE, THE OTHER EMPLOYEE IN THERE LITERALLY WOULDNT EVEN CASH ME AND THE THREE OTHERS WAITING. HORRIBLE!!!
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April 2023 by samara jaber
ABSOLUTELY HORRIBLE, THE CASHIER WAS AN ABSOLUTE JOKE. STOOD IN LINE WHILE SHE BONDED WITH A GUESTS CHILD, AND SCRATCHING OFF THE GUEST TICKET FOR HIM. 10 MINUTES IN LINE, THE OTHER EMPLOYEE IN THERE LITERALLY WOULDNT EVEN CASH ME AND THE THREE OTHERS WAITING. HORRIBLE!!!
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March 2023 by Karen Todd
Credit card machine at gas pump not working. Not standing in line to pay inside.
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January 2023 by Emry Elrubaie
Only takes cash for gas
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December 2022 by Vance Stone Jr
Prices are almost gouging.
