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April 2025 by Robert Baer
Kids wanted a souvenir from our visit to Naples Beach. Took advantage of their sales and my wife found a swim suit 50% off. Score!
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January 2025 by Ellen
I bought a children's sweatshirt at the location in Naples that was farther north. They did not have a larger size so i decided to echange it at the more southern Alvins Island in Naples. Although the receipt clearly stated that mechandise could be exchanged (but not returned) at other locations, I was told it 'was company policy' that i could not exchange the shirt for a bigger size. I argued adamently and even asked to speak to the person on the phone who told the associate that I could not echange the merchandise. He finally relented and made the call to the same person. I repeated what it said in the receipt. For some reading she said she was just pulling into the store. She scruntinized my receipt as well as the tags on bith shirts and FINALLY allowed the exchange. She was the exact same salesperson who had sold it to me at the other store!!! And she was surly at the other store as well!! Had she not shown up and allowed the exchange, I was ready to take them to court. NEVER going tonsho there again!!
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February 2024 by Chris B
Wouldn’t recommend this place me and my fiancé came in and bought over $200 worth of stuff and they charged me 2 times for most items the lady was very rude the globe I bought had been safely transported back home then put it on my night stand as I was watching a movie it literally broke into pieces won’t be back
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November 2023 by Laura Nobel
I got triple charged for some souvernirs because my debit card gave errors according to the clerk, but now they don't answer e-mails and calling is too expensive as I do not live in the US.. Is there another e-mail I can send my complaint to?
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August 2023 by Jim DeGennaro
This place is awesome, everything you need for costal life, beach products, swimsuits, hats and lotions. Staff is extremely friendly and helpful, dressing rooms and restrooms are available.
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August 2023 by Andy Oldfield
I don't think I've ever written a negative review before but these guys are RUDE! As a family of three, we entered mid-afternoon and were the only customers in the store. There were 5 members of staff and they all ignored us. There was even a lady right next to the door, staring at us as we entered, who blanked us, then started speaking in Spanish to a colleague right over us. We walked out after 5 minutes browsing and won't be back.
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June 2023 by Yampier Chavez
Excellent
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June 2023 by John Maximchuk
Bought a hat here. The hat works as intended.
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June 2023 by Mitchell Kirschbaum
Ok for naples/beach wear
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June 2023 by Meghan Libby
Alvin’s island is great for inexpensive cute tee shirts and gifts!
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May 2023 by Allie A.
Not a single employee knew if they had any V neck t-shirts for women.No, really. I asked someone at the cash register who didn't know, told me to go across the store and ask another person, and that person didn't know and told me to ask the person at the cash register, and when I said I already asked them, they said, "Well, I guess then it's a NO."If you've been anywhere near any beach in Florida, you'll find an Alvin's. It's where you go to buy a tshirt emblazoned with the name of the place to remember your vacation. N A P L E S. That'll be $25 please.This store is smaller than the ones I've been in before in Pensacola, Destin, etc.
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February 2023 by Jared Andrews
Terrible. The manager left the store for lunch and left it manned with 2 workers that spoke zero English and were not trained on the computer and didn’t have the login and password. They lost over an hour of sales at least.
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December 2022 by Jacques Family
Most all of the clothing has some type of stain or the iron on decal is peeling off. Check your clothes closely before purchasing! Every white lifeguard hoodie had a stain. We still wanted it as the stain was small. They were rude and offended that we had pointed out stains on 5+ of the same types of hoodies. We asked if they could discount them as they were stained. They were angry and offered 10% discount for the overpriced stained clothes. Beware.
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December 2022 by Glenn Marshall
What a beautiful store. Very well merchandised with plenty of deals.
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December 2022 by Laura B.
This place is a tourist trap destination everything is very high in price just a pink t shirt with Naples on it was 25.00 and the BONGO SWEATSHIRT WAS NUTS IN PRICE. I had really needed to go to the bathroom and asked if I can go then I was told it was not possible because it was not in service Omg are they seriously
