-
March 2024 by Emesh Spurlock
I wouldn’t recommend this store to anyone we were in the store for hours. while the phone data was transferring, we were told we could not leave the store and bring back the phone. This is the first time I was told by AT&T that I have to return my trade-in phone at the store. Historically we ship the phone even online their policy indicate that we ship the phone. They said it is a policy that I have to leave my trade-in phone at the store. However, they couldn’t show me any documentation, because of that, I stayed in their store for hours with two of my kids who are three and six-year-old. I honestly don’t recommend this store.
-
January 2024 by Don Kelley
Quick instore service.
-
September 2023 by Jackson Gunner
Horrible customer service on Sunday morning and afternoon. Stopped in needing to upgrade phone, one guy working and all he says is “it’s going to be at least an hour wait”. There was one other person in the store. We ended up going to another ATT location and getting the phone. A few hours later I stop back into this store as it is 3 minutes from my house and I had a messaging problem. Same guy working and all I get is “I don’t have an iPhone so I wouldn’t know how to help. you can call ATT customer service”. I’m choosing to come in because ATT over the phone is so difficult! You work at a phone store and you won’t even attempt to troubleshoot on a slow Sunday afternoon?? Will not be going back there and I have been a customer for over 15 years.
-
August 2023 by Silvana Higgins
The American guy there very unhelpful and unhappy! I never recommend this place
-
July 2023 by Joshua Weekes
Mike went above and beyond to provide Legendary services for my mother and I, and was fast and proficient. He also made the customers waiting in line feel noticed and made share they knew he was doing his best to get to them asap while taking care of us. Give the man a rise!
-
July 2023 by Laritza Avila
Alicia Brooks was amazing!!! I’m really grateful for all her help and consideration!!!
-
July 2023 by Sabrina Barrientos
jimmy was extremely helpful and friendly
-
July 2023 by Elyssia Shantel
Jimmy was great and fixed the problem I was having on the fist try.
-
July 2023 by Cheryl Bernardi
Jimmy was very helpful and on point, a great rep.
-
July 2023 by Catherine Fano
Excellent customer service
-
July 2023 by Amir Graner
This store's service is the best!!!
They will always go out of their way to .
help
Highly recommended
-
July 2023 by Melissa Alvarez
Everyone in the store is very helpful. Alicia was great, she was able to save us money and guided us through our transition from Verizon to AT&T
-
July 2023 by William
Very helpful--thank you Alisha!
-
May 2023 by Louis Caravana
There's an employee who works there that's harassing my family by sneaking up on them and screaming nasty words ! Posting on FB about my family he followed us home so he started sneaking into my community talking to neighbors about us I need a manager the employees name is MICHAEL WILLIAM BISHOP every time he's done this he's been in an at&t shirt I NEED A MANAGER TO SPEAK TOO
-
February 2023 by Bianca Borno
I was helped by Jimmy , he’s super efficient and thorough. Customer service was excellent!
