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June 2023 by Srdjan Mikuljan
As a business owner my time is my priority.Going to the bank I always leave some extra time because I understand some clients can take more time than others including myself. Yesterday I had wire transfer,I needed new debit card and i had to open new credit card. It was a lot on my list and all I can say is staff at this financial center HUSTLE,they are very friendly and professional and made me feel confident that all will be finish in shortest waiting time.I was constantly updated(by manager her self )what’s going on with each service I came for. This made me feel taking care of and I am glad I found a financial center where my time wasn’t wasted.Looking forward to come back !!!
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May 2023 by Maurice Verbruggen
They steel at least 30 minutes of your time.even for a 1 mine job
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January 2023 by Tiffany Dupre
The wait time at this bank is the worst I've ever been to. I've been stuck in the drive thru for 30 minutes. There were only 2 cars ahead of me. They prioritize the inside guests first and will eventually get to the drive thru. I see 3 tellers and only 1 is waiting on someone. I need to find a new bank for my business.
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January 2023 by PJ Igic
Lisandra Garcia wasted our time and lied to us. Will be taking this to the upper management in Charlotte to make them aware of unethical business practice by this financial manager out of Naples, FL.
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January 2023 by Audi Schmidt
Doesn't know what customer service means and they have no accountability. They also don't know how to count.
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January 2022 by Mari B
I spoke with Mary about receiving a business bag (Grey zipper bag with BOA written on it) and she told me in order for me to receive one I had to show proof of a business account in order for me to receive the bag… I’m a Platinum Honor rewards member!! I did not need to show anyone any proof of any account just to receive a little grey bag! She was disrespectful by telling me “if you don’t have a business what’s the need for you to get a bag”… I just went to the one on 5th Ave instead and asked for one with no problem or questions asked! The manager and I (at 5th Ave) laughed about the situation at this branch because of how poorly this place is doing! As you can see in the reviews…
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January 2022 by Jessica
Short staff, yet 5 people working and only one cashier. Noone acknowledges you when u walk in. You would think I'm Naples service would be better
