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December 2023 by Brian Denham
The people at the branch are nice but none of them including customer service know their own products. I opened up an account specifically to transfer money every month. They said no problem and that I could do free via ACH. I told them the amount and again they said no problem. I've tried for two weeks to do this without incurring the $30/wire fee ( i have to do this every month so don't want to pay it) as I was assured I could do it. I even went back to the branch and told them I was having a problem and they said call customer service. I've been on with CS multiple times and they're all scratching their heads wondering why it won't work...Had to repeat my self 6 times to different people...Finally, a guy in NY tells me there is a max amount you can do via ACH (10K). I've wasted countless hours. Opened an account I can't use. The person I'm transferring to also opened an account and it has been a complete was of time.Atrocious!!
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February 2023 by Rodrigo Avila
(Translated by Google) it's my bank(Original)Es mi banco
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October 2022 by Debra D
Super friendly they couldn't have been nicer . Very helpful. In and out in 5 mins.
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September 2022 by YOU SEEK I FIND
There is one teller one banker and one boss quite literally the most quiet and uncomfortable store I’ve ever walked into and apparently now they’re charging fees change their own checks which doesn’t make sense I did have an appointment and I wanted to schedule with a banker however I quickly canceled that and walked out however while I was walking out customers freely walk in with dogs that are not on a leash.The banker took way too long to put money into an envelope so I can clearly see how much money a gentleman from a food store was taking home and I just feel like it’s a completely unsafe environment. I would take your business elsewhere.
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February 2022 by Susanne Mittelstadt
I waited in line 20+ minutes for simple transaction ! One teller 4 people walking around looking important.
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February 2022 by Nick Patricelli
Worst customer service
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October 2019 by YeDavila
Go there only if is an emergency!!!1 hour waiting to get a new debit card!!!!! Ridiculous only one person does customer service. This bank plays with people's time as they want.
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September 2019 by YDavila
Go there only if is an emergency!!!
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October 2017 by Joshua Gulotta
We use them for business and they are always so nice!
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October 2017 by Bill Martin
I've been using this branch for 12 years and have always had friendly, helpful and courteous service
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June 2017 by Remy Bink
Bank of America proved integrity for America
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May 2017 by Amber Gallegos
The Customer service is horrible. Wait time is up to around 20 minutes. The poor teller (yes one teller) is responsible for the drive thru and inside the bank while the other 5 staff members watch.
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September 2016 by Anthony Cristello
Never thought I'd have a problem at the bank, manager here proved me wrong
