Bentley Naples maintains an exceptional inventory of new and preowned Bentley luxury vehicles for customers in Southwest Florida. The dealership and staff are consistently described as first class, professional, and making clients feel special, not just a number. Purchasing experiences are noted as seamless, with staff responding to concerns immediately. The service department receives praise for its efforts, with advisors keeping customers informed daily and providing loaner vehicles. Issues, from flat tires repaired within hours to more complex technical problems, are resolved with the vehicle returned in pristine condition. While some repairs involving specialized systems can require time for diagnosis and parts, the service team works hard to expedite solutions. Customers appreciate the transparency and direct communication, even from corporate support teams aware of ongoing situations. Overall, experiences are rated as five-star, with many clients stating they would not hesitate to do business there again and would definitely recommend the dealership to friends.
