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February 2024 by Hugo Leon
My experience at Carmax in Ft Lauderdale with Mr. Jaime E. Rodrigo Sales Consultant was excellent. Jaime is very professional and customer oriented at all times, he helped us buy our new car. He always explained the entire process to us. If I could give him more than 5 stars, without a doubt I would. He is the best salesman I have ever found. Please convey our satisfaction to him for his professionalism
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February 2024 by Samantha Holcombe
Liberty is ten out of ten! She was so sweet and professional, she helped guide me through the process so seamlessly. She made selling my car effortless and I can’t thank her enough! I came In like a big ball of anxiety because the process seamed overwhelming to me, but thanks to her, I’ll always sell me cars to Carmax! Give that woman a raise! ?
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February 2024 by Steve Schneider
Went smoothly with no surprises
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February 2024 by Yoel Chávez López
Very good attention, all the workers are excellent. I recommend seeing Anya
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January 2024 by Roeland Polet
One of the smoothest dealer experiences i have ever had.
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January 2024 by Jordan MacKenzie
this store is terrible they sold me a lemon. thousands of dollars in repairs i asked if there’s anything they can do for me, i was transferred and hung up on several times and told to repo the car. terrible customer service. will NEVER buy another vehicle here again
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January 2024 by Eva Beckermann
We love the Hyundai Santa Fe that we purchased at CarMax! Price was good, salesman was good, but the clerical paperwork has been awful. Still waiting on the corrected Car Registration after a month!!
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January 2024 by Matt Dillon
David Romero walked us through the process and he is absolutely a super star!He was so professional and very knowledgeable about the process.
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January 2024 by T-dawg
Sold my 2022 Infiniti. Thought the experience was good, price was fair and the whole process was efficient and easy.
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January 2024 by Mia M.
My parents called ahead of time to reserve a car for noon, as they drove from Miami to see the car. The salesman sold the car right as my parents got there, and didnt call or tell them at all. Over 200 miles of driving. Unprofessional and horrible service.
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December 2023 by Martha Crespo
Excellent everyone was professional prompt and efficient.
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December 2023 by Stephen Radford
Came in to sell my car, the experience was amazing and fast. I got the quoted price from the website, highly recommend!
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December 2023 by Joseph Brinkman
I paid $799 to transport a vehicle from New York to Naples, and the vehicle had issues. I decided against the car, but was given ZERO credit against the vehicle I purchased. The vehicle I purchased was not properly detailed, and I had to return it for additional cleaning. I am a repeat Carmax buyer, however, this will be the LAST time I do business with Carmax.
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December 2023 by Dr. D Nguyen
Took too long to wait even I have online offered over 2 hours waiting is very stupid. Appointment schedule is a pain when customer have to file so many stupid questions. Should be few questions and the staffs should do the rest when customer arrives. The process should be quick and easy. They tried to cut off $1000 from online offered just because a minor thing with the car. I didn’t happy.
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December 2023 by Dai Nguyen
Took too long to wait even I have online offered over 2 hours waiting is very stupid. Appointment schedule is a pain when customer have to file so many stupid questions. Should be few questions and the staffs should do the rest when customer arrives. The process should be quick and easy. They tried to cut off $1000 from online offered just because a minor thing with the car. I didn’t happy.
