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October 2023 by Wilmer P.
I never recommend this shop to anyone... I took a GMC Savana To get it fixed they said it was fine and they charged me, then I called and it was the same they told me that the transmission didn't work I paid 7,800.00 to fix it and when I went to pick it up the supposed Honest man from Ricardo told me He told me to sell the van at CarMax and that there was no transmission when I took the van home the same thing happened and with the door banged since I didn't trust Ricardo anymore he started calling me every day because he had an open claim but since I didn't trust him anymore He seems to me to be a person who wants to make you believe what he says and that shows the kind of person he is. No one ever visits this workshop, stay away from this thief person. If there is something I learned from my experience with this workshop, it is that this type of people is better off giving a review so that no one else gets robbed. He ended up threatening me that if I did a review I would be taxed. to sue for defamation... but please, no one trusts that this person is a high-level thief... Ricardo said he not give any money back. I take my van to a better workshop i they charge less money for new Transmission... I give zero- to this Ricardo
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September 2023 by Kenny V.
Very friendly staff ,pretty quick and great quality service ,Eric it's the men that you gotta talk to ,very committed guy to help you out at any of your concerns,awesome customer service very recommended
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September 2023 by Iris Verdecia
My car was having some issues with powering off. Took it to Ricardo Andres and he was very knowledgeable and very patient explaining what the problem was so I could clearly understand it. He explained what he was going to do to fix it and was very fair in pricing. He kept communication open and always let me know where he was in the process. I would use him again for my car needs.
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August 2023 by Lisa Heisler
We were extremely pleased with the quality of service and repair received.Due to Ricardo’s honesty, we saved $100’s of dollars on a repair that another automotive shop told us we needed but , in fact, we did not need.Highly recommend this company!Services: Exhaust
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July 2023 by Isabel Martinez
Excellent costumer service. They changed my car oil and all filters which normally other places don’t bother to do. Thanks Ricardo?
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July 2023 by Erin Hodge
After terrible experiences with other mechanics in Naples, I was weary to try again but Ricardo really went above and beyond. The first thing he did when I walked in with an AC problem was explain to me exactly how the system works in my car so I would understand the solution he’d offer me.He not only offered half the price as the other mechanics in the area (with warrantee on parts and labor!), he also drove me to work on the days I didn’t have my car and picked me up when it was ready!If you’re looking for an honest, dependable, and fair mechanic, Ricardo is it!
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June 2023 by Tristan
Ricardo was friendly and very helpful taking care of our break job. Everything ran smoothly and professionally he is highly recommended the service at his shop is top notch. Many thanks! ?Service: Brakes
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June 2023 by Karen L.
My daughter was having trouble starting her car and the engine would occasionally quit while she was stopped at a stop light. We took the car in and was told it would be ready later that same day. I started calling and texting Ricardo around 5 pm to find if the car was ready. I did not get a response till the following morning saying the car was ready. My daughter paid him close to $350 and the problem was not resolved. Had to take the car back for another day for more tests. Got the car later that day and the problems were even worse than before. Still having trouble starting the car and now the engine actually quit while my daughter was driving it. Almost got in an accident before she was able to get it to the side of the road. I texted Ricardo and told him what was happening. He wanted me to bring the car back again. I said no, but would like a refund. He sent me pages and pages of text messages explaining what he did and also accused me of being a "Karen", which happens to be my name. All I know is that he was paid and now the car is worse off than before he got his hands on it.
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May 2023 by Tim “The Clipper Guy” Gaskell
Ricardo and his family are amazing! They do a VERY thorough and precise job every time I have my truck in, which is a lot because I drive a lot. They have done all of my general and extended maintenance and have followed all of the specifications for my 2022 Ram 3500. Ricardo will also recommend when we can upgrade parts, and has installed aftermarket parts for me when I buy them. My truck runs great and he inspects and checks everything every time to avoid having to come back for things that can be fixed or replaced proactively. These guys also just take care of all of my air filters per the use without me having to worry about it. At 80k miles per year that I drive, and after dealing with dealerships destroying my vehicles in the past, I won’t go anywhere else now that Ricardo and his crew works on my truck. He knows vehicles inside and out and understands that our vehicles need to run right the first time.Services: Transmission
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March 2023 by Nia Jo
My experience with Ricardo was a 10/10. He was very professional and maintained communication throughout the entire process. I initially having body work done at another shop, and they had my car for 2 months without any progress. Ricardo was happy to come in and help me and got my car reassemble within a week. He also double checked some of my other concerns I had with my car. Overall I am pleasedzService: General repairs & maintenance
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March 2023 by Curtis Conrad
I really can't say enough great things about this shop! We brought in a 2010 Acura and had the works done on it. Alternator, battery, belts, oil change, brakes, etc. The shop owner, Ricardo, could not be a nicer guy! Extremely attentive, professional and communicative. Car was dropped off Friday and picked up Monday afternoon. Crazy fast turnaround!! Prices were beyond reasonable! Will not bring my car anywher else. Can't thank them enough. Go support this business! Excellent work, best customer service and best price in town. Mil gracias!Services: General repairs & maintenance
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March 2023 by Santiago Garcia
These guys know what their doing and will treat your vehicle like it’s their own! Way better than the Dodge dealer!! They worked on my 2021 Dodge TRX because I can’t trust the Naples Dodge dealership!Thank you!
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February 2023 by Cami Velasquez
Best service for my car. I was having trouble finding a good mechanic and someone that I can trust because I wasn’t sure what was the problem with my car. I decided to take it to Cars and More Cars with Ricardo because the good reviews and all, and let me tell you, best decision. Honest, good service, and best of all they found the real issue within hours. Thank you so much!Service: Engine repair
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February 2023 by Arch Lunaris Voidheart
The service was fantastic! Not only were they able to get me in last minute, but they were courteous, knowledgeable, and respectful of my time.I went in for a brake pad replacement, and they were able to replace both my pads and rotors in about 2 hours. They dropped me off and picked me up from where I was working nearby, and fixed a A/C drain clog while doing the repair. Affordable price as well.Highly reccomend, I'll be using them as my dedicated mechanic moving forward!Services: A/C installation & repair
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February 2023 by Justin Gilbert
This was my second time renting a truck from this location. The same man was there both times. He's very efficient and helpful. I assume that he is the owner/operator or general manager. A+ customer service and customer experience.This time I was making a one way move and had to have the car carrier too. Penske is very reliable and helpful. They moved a truck with the carrier just over a hundred miles for me so that I didn't have to add that to my move over a hundred miles in the other direction. They stepped up when U-haul dropped the ball on a reservation I had made weeks prior.
