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October 2023 by Sarah Bailey
Carol at Certified Jewelers was very professional, friendly, and helpful in finding a diamond for my ring. Also, Randy repaired another ring, sizing it bigger. He was also very helpful. They made me feel very welcome at the store and I do appreciate their help.
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October 2023 by Beth Atkinson
Thank you Certified team for always taking excellent care of my jewelry! Every time I come in, I am greated by the nicest staff.
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October 2023 by blkcat954
Great staff great jen setters in the back the front staff cannot be more pleasant to work with. They are very easy on the eyes beautiful smiles everywhere the staff is just above above above above beyond I swear I dropped a diamond ring. I thought of I was gonna be screwed and literally two hours later calls me a come take a look man, Steve, my life. Thank you so much. 2023.
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October 2023 by Naples Shopper (NaplesShopper)
Had a great experience shopping even though I just stopped in for a repair. I found a perfect ? and they even wrapped it for me!! I can’t wait to go back and check out the new holiday gift items! Sales representatives are top niche professionals who genuinely care that you find something special!!
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September 2023 by Darkscar
Took my girlfriends earrings I bought for her birthday here because it wasn’t clamping down and the older gentleman on the floor took it to the back and adjusted it completely free! Love this place! Gonna comeback here soon and buy our engagement ring at Certified Jewelers! Thank you!
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September 2023 by Stephanie Salsbury
I went into Certified Jewlers to sell my ring. On the Zales (where it was purchased originally) website it is selling brand new for $8,700. I handed my ring over for them to inspect and walked around the store. Beautiful store. Then I found my exact ring they are selling for almost $10K! About 15 mins go by, and the gentleman came up to me with my ring and offered to buy my ring for $750. I then had him show me my exact ring they are selling for almost $10K. He said it’s on sale for $5K. He seemed embarrassed for his dishonesty after that. I decided to keep my ring and take it to a more trustworthy establishment. Do your research before going in. It seems they do like to take advantage. Good luck!
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August 2023 by Joe C.
I was very pleased with the sales lady but both of my diamond tennis bracelets I brought in for repair broke again in the same places within two weeks. One bracelet was missing a diamond- they replaced it but it fell out and got lost within a week. The other bracelet broke in the middle and needed to be reconnected. After being fixed it broke again and I almost lost in a parking lot when it fell off my wrist. I recommend provident jewelry in down town Naples. I always went to them before and should have just stayed with them. Money wasted.
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June 2023 by Justin Landgrebe
Met with the owner today was very knowledgeable and extremely efficient.This company is top tier for high end clientele. Was a very good overall experience.
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May 2023 by Barry Pilkington
The employee (sorry name escapes me) was very patient and helpful in assisting me in choosing a gift. The gift wrapping was also “over the top” great!
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May 2023 by Chad Henning
We have purchases a few things in the last 2 years. Always a good experience. The staff is friendly and knowledgeable of all the jewelry on hand.
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May 2023 by Dennis Cron
Makes jewelry shopping easy. Great selection, great staff, even better prices!10/10 would recommend.
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January 2023 by Lisa Pearson
Fabulous jewelers! The staff is very friendly and attentive to your needs.Such a wonderful family owned business and it's so nice to see the generations working together in this beautiful store.Looking forward to my next piece of jewelry!
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January 2023 by Sue Adams
I had new posts out on earrings and they did a great job. They were teacdy when they said they would be. I have also purchased several items from the store. They were helpful friendly and listened to what I asked. I recommend Certified Jewelers
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January 2023 by Chuck Siegel
Came in with a watch that didn't run , Battery replaced ($25) but never called me to tell me. I called and finally picked it up.Still doesn't work unless you hand wind hands and then perhaps 5 minutesThey had no interest in refunding for battery.. to a watch that does not work-obviously a bigger problem to which I would have forgone the work to begin with. I'm left -$25+tax, a watch that doesn't work, but I have a good battery!!I would think one would replace battery, and check out watch a couple of times to see if problem was solved..Would not use their service again
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December 2022 by J.R. Conti
Certified Jewelers is hands down the best jeweler in Naples. They have a great staff, amazing pieces and the best prices in town! I highly recommend them.
