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March 2024 by Owen McNally
I’ve never been the type of person to write reviews but this chipotle has terrible customer service. My bowl that is normally $16 was $20 (for ONE bowl) because I got extra rice. When I mentioned how I’ve never been charged for extra rice this guy at the counter tells me “well it’s not free” as if it’s always costed more. I’ve been going to chipotle for years across the country and NOT ONCE have I been charged for extra rice. Someone higher up needs to get this place in check.
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March 2024 by Leno Corradi
I've been here a few times, each time is a disappointment. The place is a mess, the service is terrible, the food is always cold, and the employees actually have no clue what they are doing. I've never seen a dumber bunch of people. It's actually ridiculous.
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February 2024 by Valentina Guzman
Disrespectfully asked our group to leave because some were in shorts and a bathing suit top. This could be understandable, but the situation was handled disrespectfully even though we gave zero push back. One person from the group stayed to order our food that was fully clothed and was still given blatant disrespect as she was ordering, to the point where another employee had to tell the employee serving her to “be nice”. the attitude and rudeness was not deserved especially considering we were still all paying customers. disgusting and distasteful experience.
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February 2024 by Nyla Dorestan
i ordered my food, while eating i found a string of some sort in my bowl. idk how to feel i usually love going to this location, but this threw me way off!
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February 2024 by Samantha Dorsey
Always delicious food! Love the bowls. Establishment is clean.
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February 2024 by Captain Helios
I normally give the benefit of the doubt when things go poorly, I barely ever take the time to write bad reviews, but this is the literal third time we order from here and the food is either inedible or missing. We will never be ordering from this location ever again.
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February 2024 by Schyler Ehr
This store was so dirty. There were many people working, but the guy at the cash register kept walking away and talking to his coworkers instead of checking out the customers. I counted 8 people working, and it was not very busy, but still the garbage was overflowing, every single table was dirty, soda all over the counter, and one guy was on a smoke break.Wheelchair accessibility: Wheelchair accessible
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February 2024 by Carlos Diaz
The place is always dirty and I order guacamole and when I went to taste it notice it had a bad taste. Took it to the register, and the employee refused to exchange it and said there was no way for it to be bad.
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February 2024 by Jehyson Montano
Super clean and very friendly staff was helped and it was a speedy process 10 out of 10 would recommend coming to this chipotle over any other chipotle in town.
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January 2024 by emilio guedeney
Friendly staff.
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January 2024 by These Endless Nights
Ordered a burrito and a bowl, both were ice cold, I’ve eaten at many chipotles on many occasions, this was by far the worst it’s ever been. There was no flavor whatsoever, the meat tastes like it hadn’t been seasoned at all and it was freezing cold like they just took it out of the fridge, the rice too. The girl working looked completely miserable and made both dishes as sloppy as she possibly could have. $40 for two items, both of which we threw out after 2 bites. I’ll never go back to chipotle.
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December 2023 by Preetam Dasgupta
Beware of ordering from this Store. I had an uber order today where they didn’t provide me the guacamole side order and then they lied to Uber when I raised the issue.
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December 2023 by Andre Anthony
It's not my best experience. The food was not prepared well.
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November 2023 by Will Smith
This chipotle has to be the worst run restaurant in Florida. The Carne Asada I had last week was an unedible because of the amount of grizzle and fat chopped up in the meat. I showed it to the manager before throwing it into the garbage. It should be no surprise. All you need to do is look around. The place is disgusting. All the tables have food all over them. There’s garbage everywhere, and the prep stations would be shut down by the health department in one second if they walked in. I wish I could say this was a one off, but I’ve tried this chipotle two or three times over the last couple of years and it’s always been the same. This restaurant needs an intervention by corporate immediately.
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November 2023 by Ashley Guzman
This location and all the staff are extremely accommodating and went above and beyond. Mr. Payero helped me swiftly and made my overall experience a pleasant one.Pay them more.
