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March 2024 by Peter San Martin
At the pharmacy cashier be secure that Maricela helps you. Otherwise you won't as faster services as you ger from her.
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February 2024 by A Reding
This store is AWESOME!! THE PEOPLE WHO WORK THERE ARE SO NICE AND CAN ALWAYS ANSWER ANY QUESTION YOU HAVE OR HELP YOU FIND SOMETHING IN THE STORE YOU ARE LOOKINF FOR . They get a grade of A+++++
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February 2024 by Ms Harris
Worst place ever to get a DOT physical done nurses give you the runaround they are not organized they keep rescheduling the appointment. They are very unprofessional.BIG MESS The worst place I ever had to do a DOT physical at was here.
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August 2023 by Carlos Molinari
I always use this location for rx prescriptions . I’ve used drive through as well as in store pickups . Never had problems so far . Once I receive the text that the prescription is ready I go and it is in fact ready .
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July 2023 by Sheree Goldenbaum
The pharmacist Jad El Tom at the Naples CVS is a very poor representation of your company. He was unprofessional, rude and lacking in proper human kindness. I have never encountered this with any other CVS employee and hope that he gets proper training.
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June 2023 by Briana Moss
Amazing . Staff was amazing
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May 2023 by Cortana W.
This pharmacy is terrible. They are rude and do not communicate. I roped off a prescription and they told me to wait 15 min. After 20 min I went to check to see if it was ready and was told it was out of stock. I was told to come back the next day. Stopped by again to pick it up and was told again it was out of stock again. They said they had 30 pills. I said ok I'll take them. Then told it would be an hour! This is the worst cvs I have been to. Transferring all my meds to another pharmacy
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April 2023 by Mirian Neroni
The Pharmacy tech clules, and avoids answering your question. And pharmacists rude and unprofessional no help at all. I think senior management should look at video cameras and address especially the pharmacist she is suppose to be the professional one
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March 2023 by Dan T.
Excellent service with patient satisfaction their FIRST priority!Prescription delivered as promised and with text stating availability!
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February 2023 by Jonie Drew
The entire staff was exceptional! The store beautiful and clean!
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January 2023 by Greg Brown
Do yourself a favor and don't go to this location. First time I tried to pick up a RX and they're closed for lunch. It's 2:30pm and their lunch hours are until 2pm. Today I went to pick up another, 24hrs after submitting it, waited in line 20 minutes to be told it wasn't ready and to come back in a couple hours. I came back 4 hours later and it's still not ready and told to wait another 40 minutes. They could care less. You've lost my business, Walgreens is across the street.
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November 2022 by Karen W.
Worked with Julia on the phone today in the pharmacy. She was efficient and very helpful!
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December 2021 by Rachael M.
If I could give this location negative stars I would. Your female manager is rude and inconsiderate to the customers. When someone calls and you put them on hold because you don't want to deal with the problem that just makes matters worse. You are teaching your fellow employees that it's okay to be rude and not care for the customers needs. Why even be a "manager" if you're not going to do your job? Sad. Disrespectful. Arrogant. UNPROFESSIONAL.
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June 2020 by Howard Bessette
Convenient to our home. Great staff. Only complaint- my MD called in a script. We went to the drive thru to pick it up. There were 4 cars in the near lane and no cars in the far lane. We pulled up to the far lane and were told it was for drop offs only. We pulled around to the near lane and waited 15 minutes, without the line moving. By this time there 8 cars waiting in line. I went inside the store and got my prescription. My wife stayed in line outside. I asked what the hold up was in the near drive thru lane. I was told they were doing covid testing in the near lane of the drive thru, which took "a long time". I asked why they weren't using the far lane for pick ups. I was told the tube system didn't work sometimes in the far lane. Why would they not post a sign outside stating you may wait in line forever due to covid testing and it's better to go inside for medication pick up? When I got back to my wife in the car, she had not moved an inch. Ridiculous by any standards!
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October 2019 by Craig L.
One word. Misdiagnosis. Sorry but coming in for a cough after I explained symptoms. No shortness of breath. No wheezing. A bad, wet cough w mucus. She prescribed a steroid inhaler & even said no to simple Mucinex. Symptoms did not get better. Calling back two day's later explaining the steroid inhaler you prescribed was doing nothing for me and that I needed an antibiotic. Nope. They told me to go get a chest X-ray. Three days later I go to a separate minute clinic and nurse practitioner listens to my chest/lungs & immediately writes a script for antibiotic. I already called CVS headquarters to file a complaint.