This CVS pharmacy offers a wide range of pharmacy, health, and wellness needs, including prescription refills, vaccinations, personal care items, and pet supplies. It provides time-saving options like same-day delivery and free pickup, along with weekly deals and a rewards program for savings. The location is open seven days a week. Customer experiences with staff are mixed but often positive. Many people find the workers very nice, always willing to help, loving, and cheerful. They are described as kind and doing whatever it takes to solve problems. However, significant frustrations exist with pharmacy operations. Customers report long wait times of nearly 40 minutes for prescriptions, with medications not ready for several days despite promises. A common complaint is severe understaffing, leading to a single pharmacist being overwhelmed by helping a long line, working the drive-through, and answering phones simultaneously. This situation is criticized as unfair to both staff and customers. Despite these operational issues, some customers consider it their go-to pharmacy because of the helpful and kind staff they usually encounter.
I was on hold for 30min just for someone to hang up on me.
September 2025
Easy shopping experience. Aisles weren't and products accessible.
September 2025
CVS is awful. The pharmacies in both Wisconsin (Sturgeon Bay) and Florida (Naples) are terrible. I needed an antibiotic and was not told they did not have I I in stock. I wasted two days with these pharmacies and all I got was a worse fever. I will never go to a CVS again. Just horrible.
