This CVS store offers a big selection of items, including some not found elsewhere and after-Christmas goods. It provides coronavirus testing, including lab and rapid tests, for eligible individuals, though high demand may cause delays. Reviews note that staff can be very nice, professional, helpful, and pleasant, with excellent customer service from employees who are smiling and willing to help. However, the location can be understaffed, especially during busy periods like Christmas week or the winter months in Naples, FL, leading to slower service, phone calls going unanswered, and a somewhat rushed feeling near closing.
The in and out store is clean. Easy to find items which you go for. Staff members can listen to customers. It was a nice time spent in this store.
March 2024
Thank you guys , you are doing a good job , keep it up!
March 2024
This pharmacy does not have proper staffing. They don't answer phones or resolve issues. They appear to have no incentive. Had to go back on numerous occasions, sometimes its just closed and other’s it is incorrect info for prescription. CVS should hire more and pay their staff.
