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March 2024 by James Moberg
The best local
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March 2024 by octavian vasiu
I live two blocks from the coffee shop so, I am a regular. Unfortunately I don't go there anymore because of the staff. They are definitely not customer orientated. Very unpolite and rude day after day. I usually order hot latte and many times what I got instead was regular coffee with milk and I always had to go back in and order for them to change it. Bagel sometimes is not fresh. I choose to drive a few miles more now everyday just so I don't deal with those rude people.
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March 2024 by Alison Malaney
Long time Dunkin Donuts customer and lately the food has been less than appealing. Today at Gateway Naples location the Bagel was so hard you could have broken a tooth. The other sandwhich wasn’t even hot and no flavor. Not sure what’s happening here but hope things change for the better or won’t be
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January 2024 by Baby Girl
Like others have said, a hit or miss. Sometimes the employees are awesome and the food is very good, other times the employees are rude AF and the food is ice cold... 8/10 times my coffee is good. Today though.... I ordered a bacon egg and cheese pancake wrap which was fine but the syrup they gave me looked normal from the outside but when I opened it to use it it was FULL of ants. Literally more ants than syrup... Very gross and alarming. And this isn't this locations problem, this one is a Dunkin problem, BRING BACK THE LOADED HASH BROWNS!! ONLY THING ON THE MENU THAT WAS ALWAYS TASTTY AND WORTH THE OVERPRICE
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December 2023 by Jeff Dunstan
Coffee always good?
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October 2023 by Mark Griffith
Convenient location, iced decaf coffee was not at all flavorful compared to yesterday.
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August 2023 by Nini De Luna
Bagels and crossants dried and burned.It looks like leftover food. I won't buy again.
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August 2023 by noemi gomez
I waited for 15 min for some one to take my order and didn't have what I wanted.Parking: To small
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June 2023 by Sports mania
I go to this dunkin almost ever morning because it’s close to my house. It’s hit or miss. But the way they make their cold brew is a monstrosity! Literally looks like iced tea it’s so watery! It’s so frustrating then I have to pay extra to add a shot because they can’t make it correctly.
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June 2023 by Lionel Diaz
Efficient drive thru, even with a long line.
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June 2023 by Ryan N.
Cold brew was fantastic honestly the best Dunkin coffee I’ve had in awhile. Staff was super friendly and fast. Also the bathrooms were pretty clean for a Dunkin.
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May 2023 by JuanSe Sanchez
They don’t close at 8, they close early and you get a side of attitude
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March 2023 by Donna Schoelkoph
Very nice and friendly one of the best ones that I have been to and my drink actually was right.
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March 2023 by Mallory Welden
I’m not sure why I continue to go back to this location as they has no standards of customer service or pride in what they serve you. I will say the only times I have received the correct order is when the manager is working the window every other time my coffee is made wrong or the food quality is bad. After getting 3 orders wrong in a row I’m not sure I can go back. To bad Golden Gate is limited to this location.
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February 2023 by katey diaz
I ordered a bacon egg and cheese croissant and they did NOT heat it up at all. The egg, cold. The cheese, COLD. The bacon also COLD. The croissant SOGGY.
