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September 2025 by Ricardo Fleming
This has been the most pleasant experience I have ever had at a storage facility. The people that work in the office here are among the nicest and most professional people I have ever dealt with at a place like this. Unfortunately due to distance I am having to move to another place and I just hope that the security and care is somewhere near the level I had here. This facility has about 7 buildings on the property and the staff is so helpful with anything you ever need or want. I definitely recommend and endorse bringing your business to them. You can assure maximum security and safety. Like I said if ever im doubt stop in to the front office and rest assured they will take the time to thoroughly resolve your problem. A++++++ all the way!!!
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August 2025 by Christine Reider
I haven't been to unit yet
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July 2025 by Rui Gomes
Tracy provided an amazing customer service, very professional and attentive. Super easy to do a transfer. Thank You!
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July 2025 by Mike Richard
I've been using Extra Space Storage for more than 8 months, and they continue to exceed expectations in every way. The facility is meticulously maintained, secure, and climate-controlled—ideal for items that demand a little extra care (such as wine in my case).
What truly sets them apart, though, is the staff at the Goodlette-Frank Road facility, i.e, Tracy and her team. Every interaction I've had has been with someone who’s not only professional, but genuinely friendly and eager to help. It’s rare to find a team so consistently exemplary across the board. Whether it's a quick question, help with a wine delivery, or simply checking in, they always deliver with warmth and efficiency.
Highly recommend to anyone looking for premium storage backed by exceptional service.
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July 2025 by Matthew Hanson
Very friendly and helpful team at Extra Space. Quick follow up and accommodating. Thank you
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July 2025 by Eugene Finan
Excellent experience in transfer unit.
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July 2025 by Joseph Ruisi
I just got into extra space storage located at 10550 goodlette and Frank rd and I can tell you this my first experience with Tracy and her compassion and knowledge was by far in my option the absolute best experience in getting into a storage which by the way is absolutely clean and I wouldn’t go into a storage that wasn’t so all u people out there if u need a storage in future come see Tracy because it will be worth it
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July 2025 by Barbara Rosen-Goldenziel
I rent here every time I need any space they are efficient clean and honest.
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July 2025 by Maria Paparo
Kasey was extremely helpful and got us the best deal!
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July 2025 by Moshe Abougzir
Samara and Jenny were super helpful.
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June 2025 by Jason Morgan
Excellent customer service!
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September 2024 by Mickey Gade
Excellent Place to Store Your Belongings!!
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August 2024 by Rando
Samara was an incredible help in helping us during a mishap moving in. She was caring, thoughtful and calming during our move-in. We could tell she was handling multiple things at once but that didn't stop her from providing some dang good customer service. Highly recommend you renting from this location!
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August 2024 by Matthew Vos
We’ve searched almost every storage facility in Naples to store our Jet Skis on a double trailer indoors. This was the first one with 9ft doors instead of the standard 8ft doors. They were helpful enough to measure for us before we visited. Excellent experience booking the unit and we’ve been happy!
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August 2024 by Jean Marie Cialone
Great storage facility. Centrally located in Naples for ease of use. Well staffed with very friendly people. They sell boxes as well as storage units. The storage facilities are very nice.
