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November 2023 by Ed Guevara
I agree with other reviews. Bad customer service!!I hope owner reads the reviews and improves service. Today I walked in to drop off small package but it needed 12 " of tape to close box (equal to 12 cents expense). He did not provide it. As a business owner myself I tried to explain that the small piece of tape will win a the customer for the future but he started arguing that why should I use my tape. He said 200 people asking for tape is not acceptable. My suggestion was 200 customers X 12 cents = $ 24.00 investment which will make 200 very happy customers that will come back. I will never come back and hope nobody else experiences bad service.
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November 2023 by David DE BRUIN
Friendly and quick welcome. Good explanations
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September 2023 by Roberto Lozada
Worse customer service ! I call to ask a question about a drop off the First Lady that answer the phone did not have no idea what I was talking to her , I just ask her what location I could pick up miss drop off, she did not know ! She pass the phone to the manager I think he’s name is Charles that what he told me, also rude No customer service ask him the same question he said he does not know ! That’s only shipping no receiving?! If your name as fedex company is on your window and page why as a manager of a store don’t have knowledge of other warehouses or business! Like the computer does not show tracking and shipment from other stores to be able to know what warehouse is which …. Like I said worse customer service Charles !
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July 2023 by william snyder
Wrong hours. Closed.
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April 2023 by Mike Johansson
Too slow of service.
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January 2023 by Joe Briestansky
Would not ship with FedEx account. Cash or charge only
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January 2023 by Joe Bris
Would not ship with FedEx account. Cash or charge only
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December 2022 by Elizabeth Lopez
Horrible service with the two attendants. They wanted to chatge me 3.25 for a copy and gave me a nasty attitude as they just wanted me out the door. I left feeling so uncomfortable so i called and asked for an owner number just left me on hold about 20 min. This store is the worst in customer service. Hope to speak to the owner.
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August 2022 by Ilya Gorokhovskiy
Very much overpriced shipping service. I need to ship a letter to Pittsburgh, PA. Lowest price there was more than $90. I went to FedEx office instead. Lowest price for the next day delivery there was around $44. I choose later delivery date and paid $13.95.
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February 2022 by KELLI UNGS
Great place with kind and knowledge people
