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December 2023 by Brandon Bytnar
Shaun McManus and the staff at this branch are the best!
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December 2023 by Kiktev Ilya
Good service ??thank you very much to the manager Johnny Dorrine
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September 2023 by Bryan Nauth
Terrible customer service. Opted out of everything related overdraft initially and now they’re telling me that I accepted their overdraft coverage so I’m being charged over $100 for less than $20 of actual overdraft. Not to mention I go 0 notifications that my account was low or overdrawn the entire time. The only reason I know is because I checked my account in the middle of the week and saw it there, but no text, email, call, or app alerts. Absolutely unacceptable, even Wells Fargo is better
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July 2022 by Beano Boi
Very friendly, helpful and great service
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December 2021 by Alison Williams
The absolute slowest 5/3 branch I've ever visited in my life. Extreamly understaffed on Saturdays. Don't waste your time.
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October 2021 by Jennifer Smith
Please tell me the benefits of having nine accounts with fifth third bank when they can NOT provide a simple service of giving me the coin change I need to run my business. I went to this branch twice today and was given 2 different excuses: person with key to vault is at lunch. Then I go to Vanderbilt and 951 branch and get the same answer. And today is not the first time this has happened. Looks like it’s time to start shopping for a new more competent bank!
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April 2021 by Cj Blue
Do not recommend at all!! Worst customer service I have ever experienced!!
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January 2020 by Whailys Tavarez
Great attention, always available when you need it, they really take care of you and Mason he's a super star never give up and always with the right answer.
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October 2018 by brittany hemingway
Been going to this bank for years. They are so helpful
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May 2017 by Tom Swanson
1% fee for cashing a 5/3 check? I will cut up my 5/3 trio card and never bank here again. That's​ just ridiculous.
