Germain Toyota of Naples provides a pleasurable car buying and service experience. Customers report being very happy and impressed with their new vehicles. The sales team is described as amazing, with staff who are outstanding, polite, professional, and competent. They answer questions, provide information, and go out of their way to ensure customers are happy and comfortable throughout the process. The service department also delivers excellent support, handling maintenance in a timely manner even on busy days and answering technical questions. Many note the excellent service and support from the entire dealership team, with several specifically mentioning satisfaction with free maintenance on new cars.
Pleasurable transaction purchasing our new vehicle. Andrew Shultz answered all our question, was polite, professional and went out of his way to make sure we were happy with our purchase. Andrew is an asset to your dealership and we would recommend him anyone looking to purchase a vehicle.
November 2025
We just bought a new Toyota Crown at Germaine and are very happy with the car and the service. Our sales rep was April and she was outstanding. She answered our questions and provided information competently and professionally.
November 2025
Zachary was a great, kept things simple and was very polite and accommodating.