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November 2023 by Suzanne Long
I have always gone to the Hand and Stone at Mercato since they originally opened ( About 12 years ago )Today I decided to switch it up and try out the Davis Blvd location as my last few appointments at Mercato were a little disappointing.I usually don’t write reviews ( bad or good ) but felt the need to let everyone know to my surprise that I had the best experience this evening for my facial with a wonderful young lady named Makayla At first I thought “ here we go again…. another young lady who will not know how to do a good job “. Um… NOT THE CASE so I will now eat my words.I had the best facial ever with this skilled and talented girl Not only did she do an amazing job but she also went up and over the call of duty to address and take care of issues I had ( when I left there tonight I felt as young as she is) Lol.So with that said I would highly recommend Makayla at the Hand and Stone at Davis Blvd Naples She really made my day today.Thank you so much !!
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August 2023 by Katie Peterson
Kimberly was AMAZING!!! I have been a member of Hand and Stone for almost a decade. I recently went to this location and Kimberly is hands down the best massage therapist I have had. I can't wait to book with her again! While I am a member at the Mercato location, I prefer this location. Much more convenient for parking and the staff is incredibly friendly.
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August 2023 by melinda mccown
I had a massage with Mary and a facial with Susan. Mary was so professional and made me feel at ease. Her pressure was perfect and she checked on my comfort throughout the treatment. Susan was so knowledgeable and my skin felt great after. Both therapists gave me the best spa day experience. I will be back!
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August 2023 by Janelle Alomar
I had a facial with Megan in the past and it felt amazing! She has such a gentle yet thorough touch. My favorite part overall was her facial massage. I felt like I was in great care with Megan. Highly recommend her if you go to get a facial!
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August 2023 by Marcia Rodriguez
I came here for my first Cryo abdomen slimming and Megan was amazing! I was a little nervous at first but she made me feel comfortable with asking any questions I had and I can tell she’s very knowledgeable in what she does! She’s super friendly and professional. After the service was finished I felt great and couldn’t wait to book my next appointment!
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August 2023 by Jazmyne Miles
Definitely a 10/10 !!! For my first time facial experience i’d definitely recommend!!! Megan did a wonderful job from such a welcoming greeting to the soft touch !! she was very energetic and informative, i was very pleased by the service provided !! My brightening facial did just that, left me with a glow :). !!!
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August 2023 by Kayla Sabin
Megan was very educational and professional! I was amazed by the results of the facial I received. Recommend her to all! Very sweet girl! Front desk staff was also very friendly and helpful!
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August 2023 by julia vanree
Megan is so sweet and professional and gives an amazing facial! My face never felt smoother after my cryofacial and my makeup applied so beautifully after ! I recommend Megan to anyone and everyone!
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August 2023 by SWFL Polygraph LLC Serving SW Florida
For facials, ask for Samantha! Her facials are done very professionally and she even suggests products based on your skin type.For massages, ask for Dashon (sp?). Knows the human body to a “T.”I recommend a 2 hour massage.
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June 2023 by R. Jàye
I loveddddd my massage my Lauren! Her hands are magic! The bed was heated omg felt soooo good. The customer service was top notch. I highly recommend this location. You’ll even get a new customer discounted price for the first visit.Ask for LAUREN!
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May 2023 by Marmalade000000
First impressions are lasting impressions. Unfortunately my first time at this location wasn’t a pleasant one.The massage by Dejan was absolutely awful! I was high strung and flinchy the whole time. I could hear him breathing and his nose making a high pitched whistling sound all throughout!! Perhaps he could have blown his nose before the session? The whole point of a massage is to RELAX, but it was the exact opposite. Next time I’ll bring ear plugs in case I come across the same issue.On the other hand, Tara’s facial was absolutely wonderful in that she was very thorough. She did sound tired and overworked though.The professionalism at this location needs work. My masseuse Dejan never once introduced himself to me. I only knew his name because the receptionist let me know in advance that I’d be having a session with him. To add insult to injury, Tara never even introduced herself to me! A client should NEVER have to ask their therapist’s name!Three stars overall: one star for the cleanliness of the place, one star for the awesome facial and one star for the discount given to me for all the inconvenience caused. Still contemplating on whether to return.
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April 2023 by Mike Lee
Love this place! My wife and I discovered the Hand and Stone location on Davis Blvd over the last year and have now made this our go to location in Naples for our monthly massage and facials. Excellent and friendly staff at the front desk that knows our names and a great team of massage therapists and estheticians to choose from. You can often get same day appointments but you should book your appointment in advance to get the time you want. Well worth the visit and we are never disappointed.
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April 2023 by Gisselle Aguilar
First off i would not recommend just because of how rude these people were. I came here with my daughter for a facial and a massage for myself. When i walked in they didn’t even greet me nor my daughter. I had to go find someone to help me out and after that was situated. My daughters skin started to have a reaction which turn red after her facial. It was suppose to be a simple facial but it wasn’t even close to that. Now for my massage, even you even want to call it that. The massage therapist didn’t wash their hands and it even looked like they had some open wound on their finger. Dissatisfaction 10/10. After these problems occurred i had talked to the GM i suppose which her name was Melissa Drew. She was no help that all. Would never recommend just do it at home.
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March 2023 by Ashley
Lena is my girl when it comes to a massage! I don’t trust anyone else, and will wait in order to be on her schedule. She utilizes a variety of techniques and modalities to make sure those tight muscles do not hold you back or cause you pain. Her medical knowledge is evident in how she handles the body and knows how each part connects, even down to the organs. You will not be disappointed with a massage with Lena!
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March 2023 by Ken Linhart
I am very happy with my sessions with Lena.She is very professional and knowledgeable.She works hard and genuinely cares about how you feel.
