The Hilton Naples is a beautiful hotel offering a more than excellent overall experience. The rooms are spacious, clean, and modern, featuring comfortable beds, thick fluffy towels, and beautiful views. Guests enjoy the clean and refreshing pool and hot tub on a foliage-decorated pool deck with a waterfall, as well as a well-appointed gym with the latest equipment. Its central location provides easy access to both ends of town and is within walking distance to restaurants, a grocery store, and a high-end shopping mall. The staff receives consistent praise for being extremely helpful, friendly, and professional. Service is excellent across the hotel, from the front desk to the pool and the in-house Shula's Steakhouse, which is described as fantastic. Attentive breakfast service is noted as a great way to start the day. Thoughtful touches, like welcome platters and birthday surprises, add to the stay. A complimentary shuttle service to the beach is a wonderful perk. While most feedback is highly positive, a minor critique involved a room's air conditioning. The Hilton Naples is considered a favorite property, with many guests eager to stay again.
