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October 2024 by Lynette Ives
Called Icon pool care last Friday after the hurricane Alan was very sympathy to our needs as our needs as out pool was washed out, a team was mobilised last Sunday and our pool was fully functioning and cleaned in a matter of hours with no disruption amazing service highly recommended thanks guys.
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October 2024 by Jason White
Fabulos job nothing was to much trouble for the team highly recomend icon pools.
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October 2024 by John Iavarone
I highly recommend Icon Pool Care. Mat Bossi has been cleaning my pool for several months and it never looked better. He does a great job and makes sure it is done right.
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July 2024 by Michelle Velasquez
Best pool service in town! Reliable, superb support, and top notch staff! Highly recommend for all pool service contracting, repairs, etc!
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May 2024 by Jill Willman
Alan and his team were fabulous in renovating my pool and getting it completed before I went north. They were attentive to detail and very knowledgeable and informative every step of the way.
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April 2024 by Murat Tepehan
"The installation team from Icon Pool Care was prompt, professional, and meticulous. They set up our new pool pump in no time and explained all the features thoroughly. Exceptional service!"
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March 2024 by Sandpiper Bay
Fantastic experience with Icon Pools at our Condominium Association! I highly recommend you use them for your community or home.
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March 2024 by Justin Graham
Icon Pools does a great job. The entire staff is a pleasure to work with. Myself and many of my neighbors are happy with the service, professionalism, and knowledge of Icon Pools.
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January 2024 by Michael Schiavone
I emailed Icon Pools on Sunday 11/26 and told them I was having heater problems, with company coming in 12/1. Alan answered my email that night. A technician was out on Monday 11/27 and confirmed my compressor was not working. Alan said he could fix it, but was a 2011 model and probably reaching the end of its life. So he recommended a unit that was a little larger than I needed, which he told me upfront, but the price difference was nominal. By the way, the price was VERY fair. Well, I had a new heater on 11/29. My family was in town for 12 days at Christmas and during all of the cool weather I was able to keep my pool at 90 degrees. I HIGHLY recommend Icon Pools for their weekly service and their service work.Mike Schiavone
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November 2023 by Russell Ragland
I have been a customer since July 2019. Finding a reliable and trustworthy pool care company in Naples is a challenge. I would highly recommend Icon.Services: Filter cleaning
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June 2023 by Erin Young
Kylee is always very professional and personable. She takes care of everything for us so we never have to worry. Thanks Kylee!
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December 2022 by Sencguy
Not satisfied with their service and canceled them. They continued to submit unauthorized charges to my credit card for four months. Would run away as fast as you can!
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December 2022 by Jeanine Romeo
Terrible, pool was never cleaned, they spent 5 minutes at my house and just squirt water around the patio to look like they were there.
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November 2022 by Bonnie Faresich
Icon has been servicing our pool for over 2 years ( when we were and weren’t in residence). They have done a great job with week to week maintenance and with fixing problems as they occur with equipment. They respond quickly to calls and have always been professional and prompt!
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October 2022 by Charles Gharamti
I used Icon to maintain my pool for 6 months while I was away. Total mistake. I honestly don't think they did any cleaning. All the photos of the filter where just staged. They asked for repairs that didn't need to be done. Huge waste of money- I don't know how it could have been a worse experience. Walked in to a green pool and had to email constantly to get it fixed. Unorganized and horrible communication. I get it- its 2022 and pool tech employees are hard to come by, but for $130 a month you at least expect some level of professionalism and work being done.Edit: ICON POOL CARE: FYI Instead of bickering with customers you should look inward and figure out how you can improve your business. Your recent 5 in a row 1 star reviews should be a clue you need to change something.Services: Vacuuming