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April 2024 by Tim Powers
Everyone was courteous and respectful, they helped me complete the forms properly and quickly saw me to assess mycondition.
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December 2023 by Lawrence Buchanan
Making an appointment online was quick and easy. I was in and out quickly. They were able to pinpoint the problem and prescribe medication. Very pleased with visit!
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December 2023 by Carlos Torres
This is no longer a walk in clinic. Make an appointment or you won't be seen.Used to frequent this MedExpress. Doesn't do you any good for quick Dr visits any longer.Oh well on to the next.
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December 2023 by Kiersten Soderlund
Called MedExpress to get prices for an appointment. After speaking with 3 separate people, and explaining to each person that I didn’t have insurance and needed the price for an appointment, I was told by each person that the price for the virtual visit was $149. No mention of any extra fees or that it may cost more. Just a straight $149 for the virtual visit. I spoke with the dr for approx 5min (and that’s being generous). I’ve now received a bill saying I owe another $151, making the appointment total $300. The bill gives no reason as to what this $151 is for literally just states ‘you paid $149. You owe $151’. People call to get prices for reasons. For 3 separate people to tell me the same price, into mentioning any extra fees or anything and then to get hit with a bill for more than the original told price is absurd and in my opinion, highly unprofessional. I’ve reached out via the portal to get answers (was on the weekend so I’m giving them time to respond to that) but I still feel this situation to be absurd.
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December 2023 by Susan Auriemma
I went here before closing. They were so nice. Made the sure pharmacy filled my script since it was late. They were so nice and took their time. Highly recommend! I was definitely so happy I went there!
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December 2023 by Stacie Ethington
As an out of towner needing care for my 6 year old, I appreciated this service. Wait time was minimal and Aida, the PA that saw my son, had great bedside manner and I felt reassured by her treatment plan. Thank you!
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November 2023 by Dr. Jean Richelieu
My visit was very satisfactory. Even though I did not have an appointment, I was able to see a specialist in a reasonable time. Thank you for your medical service!
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November 2023 by Dean Kacos
Very welcoming staff. Check-in was quick and service complete. Great go to for urgent car/walkin. Love the ability to book appt on-line.
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October 2023 by fred lewis
Went as an alternative to VA care... in and out in an hour along with x-rays (normally an all day event at the VA). everyone super nice, PA Ida and my LPN very kind, only time will tell regarding my condition but if not it isn't due to them! Would def recommend
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October 2023 by Ilda Myzeqari
Exceptional service ! NP was wonderful staff was amazing ! Took care of my whole family same day! Really made us feel welcome super attentive and no long wait! Hands down the best ! Thank you to all the staff for helping us yesterday !
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October 2023 by james whitaker
The staff is awesome, unfortunately about 3 times a year I have to come here for myself and my girl. they always treat us better than any hospital ever has and they are 10 times faster, in and out in literally under 25 min!
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October 2023 by Elise Matthews
The person who saw me her name was Emily and let me just tell you how she made my life worse. I had a SEVERE cough that would never stop and an ear infection. She gave me a "cough pill" that made my cough 100X worse to a point i would be awake for over 28 hours without ceasing to cough for a solid 5 min. She gave me an inhaler, which was slightly helpful (okay good), and ear drops that made my infection worse. I go see my normal DR when i can finally get in, and find out i had a sever upper respiratory infection and i needed antibiotics, and Emily at med express should have given me that. Because she didn't, it got worse and could have turned into pneumonia. Back on the ear infection, the drops she gave me, ACCORDING TO MY NCH DR, made them worse, cause they were the wrong kind of drops for my problem and they killed the good bacteria in my ear and gave my ears a "yeast type of infection" which i didn't even know was possible. I would have been better off waiting two weeks to see my primary care dr instead of going somewhere that was going to make my health significantly worse. My primary care doctor was shocked by Emily's methods to treat what i had going on. I was given the wrong medications for what i was going through and they made my situation WORSE. I will never walk back into this MedExpress. Better off at Advance Medical urgent care.
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October 2023 by Patrick
I was there several times with every single family member. They are super friendly at the Front Desk, the Doctors are friendly and professional, and the check in is super easy (now you can even check in online!). I go to this place for a few years now and NEVER had an Issue. If you need a good Urgent Care, you should go there.
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October 2023 by Arup Biswas
I went there 2 times with my kids, first time around 7:30 PM last year and another day around 7:50 PM but they denied to see my son because it’s almost about to close (8 PM). I know it’s just 10 mins but technically and practically I was within practice time slot. Their advertised closing time (at 8 PM) is such a misleading and disappointing place without any empathy and compassion. I wouldn’t recommend anyone to go there and waste their time!!!
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August 2023 by Andy
Came in with a severe tooth infection that was so swollen it looked like I was beaten up. The Physician Assistant wouldn't write me a pain prescription along with the antibiotic. She told me if I had a broken arm then she would write me a pain prescription. I told her my face hurts more than a broken arm. When I saw the pharmacist he was shocked they didn't write me one due to the severity of my injury. I called back to Med Express to complain. They told me that a Physician Assistant can't write a pain prescription without the approval of a real Dr. I then asked why they couldn't contact a real doctor to give me the prescription. The woman on the phone said it was because they didn't have a Doctor they could contact today. I recommend nobody wasting their time with this Mickey Mouse walk in clinic. They are pathetic.
