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August 2025 by Rudy Mendez
Amazing ppl
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August 2025 by Mary Phillips
After only two months the phone I purchased at metro store would not charge. I have instructed
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June 2025 by LOOK- OUT
Terrible service the girl there told me that I could not pay a bill due to not having the code
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April 2025 by Andre Morera
Best customer service I have received in a long time the representatives name was Ashley she helped me with my phones and tablets and home internet she went beyond to help me to get all my phone numbers the same first three digits. I really hope that Metro recognizes this employee this is the face of the company that they want.
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February 2025 by Russell Hansen
Knowledgeable staff, friendly and attentive
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February 2025 by Manuela Toro
Good promotions, excellent service!!
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January 2025 by Joanne Decker
Andrea helped us with removing blocked calls that were blocked in error. Friendly and helpful.
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September 2024 by Kobayashii Nakamura
Scammers
Today i went to the store to just make a switch between phones and keep my same number
First thing they told me its that the activation fee went up crazy to 100 bucks i was a little suspicious but i said ok no problem i also request a screen protector when i get the ticket it said that i paid 138 for a activation fee and a speaker? I did ask why they add me that i didnt ask for it but they told me it was part of the system didnt believe that so i call costumer service and turns out they just charge 25 plus tax for a activation i feel so upset but the worst part comes when i try to call someone (i did call costumer service from another phone) i cant. I really feel upstet and disappoint
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April 2024 by Stephanie Thompson
It seems that they only care about how much money they can make. It's not only stores, but Metro PCS as a whole. They have no specials, promotions, deals of any kind for existing customers. We are forced to buy new phones at full price every 6 mths -yr because theirs don't last. It's B. S. I've been a customer for almost 20 years & I'm so unsatisfied.
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October 2023 by Amy Brown
Never got my refund for paying early after I transferred to another company
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March 2023 by Go Crazy Go Stupid
Good Service thank you
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March 2023 by roger filipiak
Now that they have changed owners the customer service is exceptional, and the staff is helpful and attentive. Previously, the few times I went there was a long wait to be served and the staff didn't always know about the product or the plans.
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March 2023 by Noah Lee Ramirez Smith
the counter person was cute
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September 2022 by Julian Rivera Carvajal
On my last visit I left impressed. This place has changed overnight with the new owners. Service is fast and friendly, the staff is knowledgeable. Will definitely recommend to friends and family!
The last time I went I left impressed. This place has changed overnight with the new owners. The service is fast and friendly and the staff knows the products well. I would definitely recommend this place to my friends and family!
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September 2022 by Alyanny Méndez
Great customer service.
