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November 2023 by Christopher Cardenas
Best place to get your A/c diagnosed their prices are reasonable and their services are reliable.
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November 2023 by Darryl Simmons
Wow! Believe the reviews, they're true! If I didn't see it myself, I wouldn't have believed it. Drove down from Ontario with a "new" second-hand Expedition. Never tried the AC as the pipe was visibly cut, so didn't think there was any use. Made an appointment with Modern Air, fully expecting a new AC unit. Ten minutes after pulling into the bay, I get called out to the lot. Just a loose fitting. AC blowing cold and we are on our way. No charge. Can you believe that? Unbelievable. Now that is a company I would do business with. They could've soaked us and we'd never known the difference. Thank you Modern Air!!!Service: Air conditioning
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November 2023 by MP
Good Ac service,Very ProfessionalThe car needed the ac pump replacement.they did it the same day it took a couple of hours very satisfied with the job.
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September 2023 by Mike Austermann
We had a problem with the air conditioning in our yellow Dodge Ram and were just passing through. After a quick look and check, Tonya was able to give us a possible diagnosis. We were able to solve the problem ourselves and were very grateful for the tip - she knows her stuff! Thank you! Mike from SwitzerlandService: Air conditioning
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August 2023 by David Nocera
Modern air brought me in directly after I missed my appointment and did the necessary repairs to my Ford e350 van the same day.... great job guys ! My ac has Never worked so well....Service: Air conditioning
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May 2023 by Shaun Menzie
Best shop in town, just had c5 corvette serviced here. This was my 3rd car they have taken care of, always great work. If you have AC issues this is the place for you.Service: Air conditioning
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March 2023 by Frank Healy
The service was professional and the staff very friendly and helpful.The a/c in our car broke down away from home (New England) and we needed a fix right away. They provided an estimate and did the work the following day. I am impressed and they provide a guarantee for their work.Too bad they don't have a facility in the north! They even assisted in addressing a low voltage battery issue after the a/c repair.Tremendous business.Service: Air conditioning
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February 2023 by Ward Eldred
Tonya is great. Timely, thorough, and fair priced.Services: Auto A/C recharge
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February 2023 by Paul Subject
An amazing place, provided a free estimate for my car even though they couldn't repair it. I highly recommend this fantastic shop!
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February 2023 by Sandra K.
They did not find anything wrong with my AC. Took all day. No charge though which was nice. Drove three blocks and my tire light came on. Pulled into 7/11 and there was a bug metal chunk in my tire and it was flat. I also found a dent in my fender that was not there when I dropped it off. I called them and they suggested I call my auto service. Ended up calling AAA. Did not acknowledge or own what happened while they had the car
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January 2023 by Vincent Adduci
i recently had a major ac repair at Modern Auto Air. Tonya the owner could not have been nicer, she ran into some unexpected issues during the repair, the dash had to be removed to do the repair. when putting it back together the brittle dash had numerous cracks. and the driver side seat was ripped. She made so many apologies I lost count, with no additional cost to me she replaced the leather seat and got a new dash for me. Again at no cost. The place is amazing. I would refer them to anybody. I am truly a customer for life. Thanks again Tonya.Services: Electrical
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January 2023 by Bill Mishler
Very helpful. Took my car in for A/C repair. They diagnosed proble. Since they couldn't do repairs, they found someone who could. Didn't charge me for diagnostic work. I would definitely go there for A/C repairs.
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December 2022 by Meri Byers
Did a great job on fixing my AC - would definitely recommend. Great communication - Excellent work and a real pleasure to deal with. Thanks again!!!Service: Air conditioning
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September 2022 by James D.
It's nice to find an older Naples business that believes in honest service to customers. Tanya is an expert automotive air conditioning mechanic that comes from a legendary Naples mechanic family. She will give you an estimate after inspection of your auto air conditioning issue. Dee makes the service appointments and is very pleasant to deal with. The van that I use to transport my disabled nephew required a rear evaporator coil replacement. Both Dee and Tanya worked to order the required parts and schedule and complete the repair in less than 5 days. The work was completed UNDER the estimated price because Tanya told me that the job was not as difficult as it first appeared. Just for curiosity - I checked with the dealer and they said that they would charge more than double what I paid at Modern Auto Air and couldn't complete the work in less than 2 weeks. I am very pleased with the expert service that I received from Modern Auto Air of Naples!
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July 2022 by Restaurant R.
The following is my opinion regarding the service, or lack of service provided by this business. I have a Volkswagen Diesel that I'm quite particular about maintaining well as I have a fairly long commute to work through some relatively sparsely populated areas. Recently, the car began to have a delayed cooling issue with the air conditioning. After researching and troubleshooting the issue myself, it was pretty clear that this was a known issue with these vehicles due to a poorly designed OEM RCV valve. Higher quality aftermarket replacements for this were available for around $60. So I ordered the necessary part. This is actually a fairly easy fix for anyone who has access to ramps, a lift or a pit that allows them to get under the engine bay. A couple of hours of labor and you're on your way for a few hundred dollars. I called Modern Auto Air and was quite specific about the work that I needed done. The receptionist that I spoke to told me that she would check with Tanya and call me back. They called me back and told me that they would be able to replace the RCV valve and to bring the vehicle in a week later. About an hour after dropping the vehicle off Tanya called me to tell me that they would not be installing the RCV valve in the existing compressor because it was too difficult and that they knew of multiple shops that used to do this repair but stopped because the outcomes were unsatisfactory. She said she originally agreed to do the work because her receptionist told her I was bringing in a compressor, not an RCV valve. She offered to replace my perfectly functional Sanden compressor with a new one for $1200 though. I did find a shop to effect the necessary repair after another week's delay and wasting part of my morning. Given this experience, I do wonder what sort of service someone who was less knowledgeable about the issue at hand would receive. Perhaps they would be offered a replacement compressor they didn't need for $1200.
