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November 2025 by Michael Clay
Just brought the car down from Michigan and had it in for annual maintenance and Bryan was so professional and accommodating. Made the first experience amazing looking forward to a long relationship
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November 2025 by Lori Reckley
I had the best experience purchasing my new Infiniti QX60 from Naples INFINITI. I was blessed to meet my sales agent Leo.
He had through knowledge of the whole lineup of Infinity Models and features. I drove several cars and decided to get the QX60 and I Love it. The whole staff from the sales manager, to financing, and service. I could have not asked for a better experience.
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September 2024 by Marla Parmett
Greg, my service manager made everything smooth and easy for me. Service was done promptly and very satisfactorily.
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August 2024 by Annette Zamora
Friendly staff, clean and efficient
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August 2024 by diane conner
We had looked at several brands of SUV's and decided to try out the Infinity QX50. Our salesman, Gabe, had the perfect model for us. He explained all the features expertly and facilitated the purchase masterfully. I highly recommend Naples Infiniti and especially our sales associate Gabe Barger.
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August 2024 by Sharon Carpenter
My service advisor, Josh, was
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August 2024 by Jacob Myers
Amazing service team who look out for and don’t try and upsell things you don’t need. Will always go back.
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August 2024 by Dennis Pahl
As always, very professional and friendly service. Really like my service advisor
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August 2024 by kimberly morrison
Greg Haverly is ALWAYS on time showing exceptional customer service ! The work was finished before estimated time and again explaining the work done and any possible concerns.
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August 2024 by Barbara Boggan
Great service at Naples Infinity
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August 2024 by John DiRado
Great service advisor
Greg has been consistently helpful. He answers all the questions you have with complete professionalism.
I also like that he makes you feel like family.
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August 2024 by Jean Karagjozi
The service team and sales team are top notch.
Professional and knowledgeable.
My experience is beyond satisfactory.
I will highly recommend Infinity to all.
Besides all that, my QX60 is the best ride and so classy. Love it!!!
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August 2024 by Matias Perez
Always a great experience with them. I highly recommend Naples Infiniti to anyone looking at getting into an Infiniti. I have sent them several referrals and they do not disappoint. I’m a repeat customer because of Cullen, he’s always very professional and between him and Antoine they took care of everything and it was a very fast and smooth transaction.
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August 2024 by Bob Tio
Five star
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August 2024 by A R
We bought a car from them and the process was refreshingly easy. The whole process from start to finish was quick and everything seemed to go well. I was a big fan -- even referred several people to them... until I received a replacement registration in the mail. We transferred the registration from our previous vehicle and at the time of the sale they provided a new registration with the same expiration date on it as our old registration. That's what I was expecting. I looked at it. All good. A little over a week later I received a letter in the mail with another registration and a new sticker... with a different expiration date on it.
So we now have 2 nearly identical registrations, except with 2 different expiration dates on them. I called multiple times without getting a call back from anyone before I finally asked to speak with the GM. Scott answered and tried to give me some explanations -- everything from I was looking at wrong registration (I was not) to it * had * to be done that way because my husband's name was first on the deal. I wish they had mentioned that during the deal so we could have reversed the names and kept the same registration expiration date. It seems a silly thing, but I'm sure other women will understand the significance of having their birthday on the registration.
So, overall, still a good experience and I would still recommend the dealership in general, but the whole ordeal with the registration switching from essentially me to my husband kind of rubbed me the wrong way. Then not being able to get a hold of anyone for days on end to find out what happened. Minus one star for that. Definitely something for other women to be aware of and verify while they're putting the deal together.
