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April 2023 by Allison Elder
Th car was not ready at our scheduled reservation time. We waited thirty minutes for a car to be cleaned and prepared for us. When the car was finally delivered to us, it had no gas in it. So we then had to give the vehicle up to be filled and waited another 20 minutes.
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March 2023 by lauert spaho
Best staff really enjoy renting here.
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November 2022 by Adam Hillebrand
Don’t bother going on a Sunday. No one shows up.
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May 2021 by Maddie McWilliams
Truly the most bizarre experience EVER. The agent at the desk was super helpful, quick and efficient. There was a second employee, Monte, who was wrapping up cleaning the car and was going to drive it over to us. He sped over, aggressively threw the keys at my husband without saying a word and stormed off. Didn’t walk around the car to check for any marks, etc. and came off SO angry. His portion of the customer experience literally could not have been worse. Giving 2 stars because at least the team inside was pleasant to work with. Monte however could lose the attitude.
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February 2021 by Manny F
Unbelievable! Needed to wait 3 hours with other 20 people because they overbooked. I couldn’t believe that. Just know when you book a reservation it doesn’t mean you going to have a car to pickup.
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September 2020 by Thomas Fahey
Simple and easy pick up and return each and every time.
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October 2019 by Keith Martinet
Just got to town ...had a long wait at the check out gate...agent gave us free tank of gas... nice!
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June 2019 by Paul Julmice
One of the best car rental places I rank them number one on my list staff is real cool and friendly I'm normally in and out within 5 to 10 minutes tops I definitely recommend them tell them Paul sent you
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May 2019 by Bard Keeler
Extraordinary service as always.
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October 2018 by L. Greco
Enterprise by far the best car rental company!
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May 2018 by marcel dunant
nice people
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April 2018 by Paul Koch
Excellent vehicle and on time and in great condition and served our needs very well.
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May 2017 by Sunny Badock
I was trying to swap out my SUV rental car for a car my 88 year old mother could get into/ access. Tried calling the Alamo location in Naples and it just rang and rang- hugely frustrating. I also called the #800 number to hear that agent say/ validate that it was difficult to reach this office. She transferred me and still there was no answer. I will not use this company again due to terrible customer service. Very negative experience.
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April 2016 by Eric Dolby
Junior always goes above and beyond to provide exceptional customer service.