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January 2024 by Arena Man
Great store, excellent assortment & very pleasant staff
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January 2024 by Amy Driscoll
I love shopping here! It has a slightly different atmosphere, but the same welcoming staff.
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January 2024 by Rosemary Terry
I always find something to buy!
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January 2024 by Sandy russell-fertig
I have been ordering Lulu B dresses from Back of the Bay for a few years and love the service they give you. I get lots of compliments on my dresses. One day I will visit the store
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January 2024 by Linda Lawless
Was not happy with the Lulu b selection. I have always shopped at the osprey and had visited back of the Bay for the first time.
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January 2024 by Barbara Waters
I love this store! My favorite type of merchandise and the staff are so fun!
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January 2024 by Holly T
I often visit the Osprey Store - I always walk out with several pieces of clothing. The manager is so helpful to assist with size changes and even shows you pieces you might be interested based on what you have chosen
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January 2024 by Katherine Bruce
The Back of the Bay is so accommodating and offers great
service ! Ordering online is very easy , but if you have any questions they answer your emails very promptly !!
I highly recommend them !!
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January 2024 by Stephanie F
I love this boutique! Every time I visit Naples, I make sure to stop in and check out their new goods. I have enjoyed my purchases immensely and the staff is always very helpful and friendly.
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January 2024 by Ann Barnes
Great selection of styles and great pricing!!!!
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January 2024 by Jolene Herbrand
Bought 7 dresses at back of the bay, can’t wait for summer in Wi to wear them
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June 2023 by Sue Lavine
Interesting inventory
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May 2023 by Lauren Wajda
When my sisters and I went to Tin City, we were excited to browse several stores and buy a few souvenirs. We walked into Back of the Bay and saw a few items that caught our eye. I picked one up to check the price and made a comment about how pretty it was. The lady working shouted the price across the store at me. I politely said thank you and kept looking around the store. She followed us around the store, ignoring the other customers and commenting on each item we looked at. I found a pretty skirt and told my sisters that it would be perfect for our mom. I pulled out my phone to take a picture of it. She immediately scolded me and said pictures are not allowed. I immediately apologized and said I didn't know, since there are no signs indicating that. The worker said it's because the "designers" don't want people copying their work. I joked that I couldn't design my own skirt, and she said, "Well, a lot of girls your age do that." The whole time she was talking, she was peering over my shoulder and looking at my phone to check my camera, which I had closed. Her comments clearly indicate that she does not like younger women or think we could afford any of her "designer" apparel. After leaving the store, I Googled the brand, since I really liked the skirt for my mom. I found several pictures of the apparel online, including photos that the store owner uploaded. Although several items are overpriced, we will not be returning because of her terrible customer service.
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May 2023 by Kate W
The woman working made us very uncomfortable. There were multiple other shoppers who she ignored but she followed us around the store and kept making comments on the prices of every item we looked at. She's was clearly insinuating they were out of our price range. It was odd because other than a few overpriced items it's not an expensive store. There were no signs saying photos weren't allowed but she flipped out when we tried to take a photo of a Lulu B dress because "a lot of people [our] age would go home and make it themselves” and the ”designer“ doesn't like it.
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May 2023 by Frida Ibarez
My sisters & I are were in town and were super exited to visit and browse at the Tin City shops. We unfortunately had a horrible and unpleasant experience only at this particular “boutique”, from the moment we walked in, the woman working began glaring at us as if we were to possibly steal garments, we gave no indication of that sort. Meanwhile there was other woman in the store and she hardly interrupted their shopping nor she was concerned with them at all. This employee continued to follow us around the store shouting prices of the items we were looking at insinuating that we couldn’t afford them. We stayed calm and followed through with a thank you and smirks. We came across this beautiful piece and my sister wanted to take a picture to send it to our mother (keeping in mind there was no sign in the store stating there was no pictures allowed) the lady flipped out on us and began to lecture us about how we couldn’t take pictures for one we were young ladies and two we would go home and “steal” the design. We chuckled and simply said okay, even after that my sister was just holding her phone in her hand and the lady extended her neck to look over onto my sisters screen. We immediately exited the shop. This behavior is absolutely unacceptable and disgusting, no one should ever feel discriminated or treated unfairly, we should have enjoyed our experience and although there were items that were gorgeous and we would have loved to look at more, we won’t ever be returning to that boutique for many reasons and the prices isn’t one of them.
