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February 2024 by lovely
Within minutes Taylor inflated over 30 different sized balloons. What a sweetheart Taylor is. The store was packed with customers waiting on their orders and Taylor stayed calm focused and cheerful the entire time, a true professional.Thank you Party City for acknowledging greatness with Taylor and Debbie, another amazing customer service representative!
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February 2024 by Rhonda Broderick
Great shopping experience
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January 2024 by Christina Tabarrini
Went here on Dec 18th to place an early balloon order to be delivered for NYE party we were having. I picked a 2-3pm delivery time. The driver went to pick them up at 2:30 and they told him they were running 1.5 hrs behind to come back. He went back at the time he was told and they told him they were still 1.5 hrs behind. My daughter then went over around 6pm and they had locked the door. She knocked showing them the receipt and they let her in. They told her they ran out of helium and we weren’t getting our balloons!!I went in 2 days later to get my refund and talked to the manager that was on duty that day. All she could tell me is they had a lot of online orders and had to deliver the earlier orders first (meaning the morning hrs). I asked why they were continuing to take online orders and all she could offer me was an apology and my money back. She said they had 10 people working but weren’t expecting the chaos. I questioned why they didn’t stop taking orders (she said they did) but continued to say that they had to fill the morning orders first. I obviously won’t be going back!!
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January 2024 by lisa virgin
Picked up these balloons at 1:00 yesterday, $37. This morning, 11 on the floor!!! The dollar store balloons last 2 weeks!!! What a rip off!
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January 2024 by Richard Arnold
Huge selection of party gear etc. Excellent service. Good prices. Recommended.
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December 2023 by Marlene Fernandez
There are plenty of seasonal items, great customer service
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November 2023 by Charles Kirby
A great place with great prices ?.
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October 2023 by LEM
Large assortment of Halloween costumes and party supplies
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July 2023 by Doug Arthur, Jr.
Got a giant happy birthday balloon. Very helpful and easy experience
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May 2023 by Sajay Pryce
This is the best I see this store so far. The staff are quick easy to talk to. I met one of the new manager a week ago her name is SHAN. She is the definition of professionalism. She was awesome, knows her way around the store. Everything I was looking for she pointed me exactly in that direction. Thank you Shan you made my shopping easy
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April 2023 by Douglas Mcdaniel
Gisele or Janelle I don’t know how to spell her name, but she is the manager that was there yesterday at 10 AM black hair curly. is absolutely the worst customer service character manager I think I’ve ever met I’m not someone to write a review but I need to write about this manager. I couldn’t believe that she told me she was a manager so keep in mind I spent $200 at the store for birthday supplies for my son’s third birthday and I ordered a balloon and I was told that they did not have fire engine balloons which they did. They were just too lazy to look well then my wife calls in and set up a time for me to come in to get the fire engine balloons and I show up and the manager tells me she doesn’t have any fire engine balloons, but there were six sets right in front of my eyes. I drive all the way back home. I buy balloons that I really didn’t want and then my wife calls down there and ask them. Why didn’t they give us the correct balloons? I had to drive all the way back and we were almost late for my son’s birthdayNow it gets better. There was a lady there and she tried to tell me that it was a whole misunderstanding clearly not adult enough to take ownership in their mistake and the fact that they did not make anything right no refund what was even more funny is the manager Gisele or Janelle actually had the nerve on the phone to say well you need to bring back the other balloons so we can trade them in for the fire engine balloons Gisele or Janelle you should’ve just let me keep the balloons and do what was right snobbishness that Gisele or Janelle or has she is a very snobby and rude person just her body language the way she looks at you no concern nothing the fact I had to drive back no sorry nothing it’s sad it really is
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April 2023 by Romaya Fuentes
It was 7:50 pm and the store was closed. Supposed to be open until 8:00 pm on a Thursday 03/23/2023. The girl was there just talking on the phone. I knocked because still time before store regular hours closed and she ignores me. I was needing 2 helium balloons and I drove very far for that because in maps says 8:00 closing time
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January 2023 by Vivi
I was happy with my balloons bouquet.
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November 2022 by Rebecca “Becky Brusselssprout” G
All the wonder of childhood, plus the best stuff for parties. We went there for a Halloween costume and were amazed by the huge rows of costumes and accessories available. Great for babies, kids and adults. From past experience, Party City is an affordable way to throw a very well put-together party
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November 2022 by Davenson Cyceron
I went to a party city two days ago for Halloween costumes. It was pretty packed but they had exactly what I was looking for ?
