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March 2024 by Hunter DiMaria
If I could give 0 stars I would! Office staff is incredibly disrespectful and not helpful at ALL! Will never be back!
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March 2024 by Joseph Gendron
Allison is amazing!!
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February 2024 by Sherre Oakes
The doctor here is amazing. He is patient and kind and explains everything as he goes along I never Felt rushed or like he was in some big hurry to get out of there on a Friday afternoon. Truly, an amazing doctor.
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February 2024 by Marie A
Joe was outstanding He helped me find frames that I couldn't find anywhere else. and he was very profressional and knowledgeable
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January 2024 by Yeti
Joseph is a great dude!
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October 2023 by Ramon Coriano
Came in with confusion and nervousness about how my vision benefits worked and I couldn't have been happier with my entire experience. An employee greeted me when I walked in and walked me to the exam waiting room where I was warmly helped and had my insurance questions answered. The optometrist was exceptional and a pleasure to interact with and the employees who helped me pick out and order my frames were knowledgeable and friendly. I was totally impressed and can't wait to thank them again in person when I return to pick up my glasses.
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August 2023 by T-dawg
I have been waiting one month for a pair of glasses ordered from the Naples Pearle Vision. The doctor and eye exam went well but it is not acceptable to wait this long and hear nothing on the status of the order. Called yesterday and left a message but nobody returned my call. Now I'm about to travel for the next two weeks and still no glasses. Very disappointing.Responding to the reply. I appreciate your reply but why should I call when I called that very same number on Sunday and left a detailed message. It is now Tuesday and I am stillwaiting for a return call on the status of my order.
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June 2023 by Karen Thies
Dr. Henshaw is very informative and spends the time answering all of my question. Allison and Ken always help with picking the best frames for me. I truly appreciate the personalized service!
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May 2023 by Nick B
Over the phone Allison was very rude, not accommodating and spoke over me several times with an attitude. Overall, seems to be a lack of communication and follow up. HOWEVER!!! The doctor is a great guy and knows his stuff!
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April 2023 by David Blanchard
Nikki was extremely professional and helpful to me.
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January 2023 by Val Olson
Kent is exceptional. First class service. Personable, upbeat, friendly and knowledgeable.
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November 2022 by lupita farra
They provide excellent service, customer service is very important and they have quality of service!I love the glasses.
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August 2022 by Bruce Clark
Excellent, attentive service considering we were there just before Christmas,They had a good selection of quality brand name glasses and the finished product arrived a bit before the promised date. Highly recommended!
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July 2022 by Alexandra Almeida
The only reason I am giving 3 stars is because the customer service team is excellent. Always helpful and friendly. Regarding the doctor, I can tell is very disappointing. I have been a Pearle vision customer for seven years now, since Dr. Di Canio was there. Unfortunately he left and because of my work schedule ,I decided to stay and try with the new doctor. He gave me four pairs of contact lenses to try and when I went to let him know that my eyes got swollen and I couldn't see with the contacts, he said the important thing was to see if I was comfortable with the lenses. I try the other three pairs with no success. Today is the fifth day since my last call, with no call back from the doctor. It is very disappointing that I have to rate a three star just because of the doctor.
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January 2022 by Mary Horesco, PA
I have been a Pearle customer for many years...and Allison has been a long term employee who is knowledgeable and provides excellent customer service.